Public Space Attendant - Full Time

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POST DATE 9/9/2016
END DATE 10/9/2016

Loews Ventana Canyon Resort Tucson, AZ

Company
Loews Ventana Canyon Resort
Job Classification
Full Time
Company Ref #
hc.268195
AJE Ref #
576128195
Location
Tucson, AZ
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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Reports to work as scheduled, in proper uniform, in accordance with the hotels personal appearance standards Applies excellent guest relations skills when interacting with guests Follows proper etiquette when communicating over the radio Consistently maintains a positive attitude that ensures the best guest experience Encourages a positive attitude among employees and treats guests and fellow employees with courtesy and respect Anticipates guest needs, demonstrating sensitivity and responsiveness, ensuring complete guest satisfaction and repeat business Familiar/knowledgeable about the hotel and able to explain the locations and operating hours of hotel facilities Performs all duties in a timely and professional manner Applies teamwork skills at all times Gives recognition to repeat guests Cleans front area of hotel, sweeps floors and sidewalks; cleans doors, frames, signs, and windows Cleans and dusts lobby areas Cleans and restocks all assigned restrooms Removes trash from all assigned areas Follows Loews Green Program and recycles when possible Uses proper chemicals when cleaning as described by the departments procedures Immediately reports maintenance deficiencies, damage, or loss to Housekeeping department Polishes all metal around lobby areas Turns lost and found items into Security in accordance with hotel standards Cleans and sanitizes assigned public and back of the house areas Operates and maintains the following equipment (once trained): vacuums, extractors, burnishing/buffing machines, brooms, wet-vacuums, and upholstery cleaners Maintains the highest levels of cleanliness of the following (once trained): carpets, tile, cement, marble, glass, and all other surfaces Transfers and stocks all supplies from Receiving as directed Ensures that the Housekeeping storeroom is neat, organized, and secure Cleans chandeliers Properly uses and maintains equipment and supplies Maintains excellent condition of grounds, floors, carpets, etc. Completes in a timely manner all daily cleaning items for the specific public area assigned