QA Supervisor

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POST DATE 9/10/2016
END DATE 2/24/2017

Smithfield Clinton, NC

Clinton, NC
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
Bachelors Degree




The position summary states the general nature and purpose of the job. Overall accountabilities are defined in this section.

A growth oriented leadership role within the plant QA department that stands in for the QA Manager. Responsibilities include direct management of shift QA staff and inspection duties that encompass all SPC and Specialist responsibilities and knowledge. The QA Supervisor is responsible for shift HR duties, training daily, and project objectives, as instructed by the QA Manager, including all product, QMS and SPC inspections. Must provide solid leadership to achieve the company, plant, and department goals, through various management, evaluation and improvement strategies, aimed at improving overall quality and profitability. This role is expected to master and apply all QA policies and procedures in daily interactions with plant production and quality employees. Must manage quality programs and exercise technical expertise, including training, assessing performance and making program and process improvements.


Smithfield is an Equal Opportunity/Affirmative Action (EEO/AA) Employer. All qualified applicants will receive consideration without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, status as a protected veteran, status as an individual with disability, or any other protected group status or non-job related characteristic as directed by law.


Responsibilities and tasks are written as follows:

25% Quality Verification & Regulatory Compliance

* On a daily basis the employee must demonstrate ownership and practical knowledge of all QA and Regulatory programs and apply them to make sound decisions and execute quality oversight. This will be accomplished while supervising shift Quality Assurance employees and by conducting quality inspections.

* Success is judged based on the ability to execute the quality objectives as directed by the Quality Assurance Manager, as well as the adherence and execution of all Smithfield policies and programs associated with Food Safety, Quality, and Regulatory Compliance.

20% Quality Improvement

* Employee must be solution oriented and work to prevent process or product failures. Continuous improvement of product quality through attention to process and specifications with organized activities including Operations and QA is expected. This will be judged through how well special projects, including those assigned by the QA Manager, are accomplished along with daily and extraordinary tasks.

* Activities will include training employees in quality functions, daily product shows, being current on specs and updating operations, monitoring giveaway and yields for opportunities.

30% Personnel Management

* Must provide solid leadership and effectively manage staff members so quality objectives are met.

* Responsible for managing HR duties, performance plans, work schedules, vacations, assignments, and special projects as well as training and personnel development for shift direct reports.

15% Sanitation & Food Safety Support

* Employee is required to conduct operational and pre-operational sanitation inspections, including micro sampling, to verify the effectiveness of sanitation activities. The duties include regular completion of Food Safety, CCP and sanitation paperwork that should ultimately result in no FS deviations. FMP and Sanitation audits are conducted as directed with documented corrective actions and follow-up as necessary. The employee is required to take action in response to negative micro and Shelf Life data to drive improvement.

10% Personal and Professional Performance

* Employee should seek continued education and to achieve the competencies for a QA Manager.

* The employee should make a clear effort to maximize floor time and relate to all persons as professionally as possible.

* Employees should attend all required line, plant and department training and routine meetings with a positive attitude making presentations and asking questions as required.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions.

* Bachelor's degree in Food Science or related field and three plus years of experience in the food industry or equivalent combination of education and experience

* Knowledge and understanding of quality assurance principles, food science and meat processing, SPC and statistics.

* Previous experience with SQF - SQF Expert Practitioner is a plus.

* Comprehensive experience with USDA Rules and Regulations.

* Must have strong organizational, leadership and communication skills.

* Knowledge of Database software; Inventory software; Manufacturing software; Spreadsheet and Word Processing software; QMS system and SAP.

* Ability to uphold regulatory, company, and customer standards.

* Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

* Strong oral and written language skills.

* Strong decision making and problem solving skills.

* Excellent planning and organizational skills with demonstrated multi-tasking and project management skills.

* Must be able to travel up to 20% of the time.


* Supervises 4 to 6 employees in the Shift Quality Assurance Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

* Carries out supervisory responsibilities in accordance with the organization s policies and applicable laws.

* Ability to perform Quality Assurance duties on both the fresh and processed meats areas of the facility as needed.


The physical demands described here are representative of those an employee should possess to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Occasionally lift and/or move up to 50 pounds

* Specific vision includes close vision, distance vision, and ability to adjust focus.

* Frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl

* Ability to communicate effectively with both internal and external contacts..


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Office and plant setting. The plant environment will include wet or humid conditions (non-weather related), extreme cold and heat (non-weather related), working near moving mechanical parts, exposure to fumes or airborne particles, and chemicals.

* Noise level in the work environment is usually moderate but can be loud when in the production area.