Quality Associate

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POST DATE 9/16/2016
END DATE 10/12/2016

Bulletproof Documentation, Inc. Novato, CA

Company
Bulletproof Documentation, Inc.
Job Classification
Full Time
Company Ref #
360956
Location
Novato, CA
Experience
Entry Level (0 - 2 years)
Job Type
Regular
AJE Ref #
576197399

JOB DESCRIPTION

html body p span style="text-decoration: underline;" span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;" Scope of Work: /span /span /p p span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;" The Bulletproof consultant will work with the Quality Assurance team to reduce the number of open Trackwise records to a manageable level. The consultant will track key performance indicators, report on trends and help close past due records. /span /p p span style="text-decoration: underline;" span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;" Responsibilities: /span /span /p ul li span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" Extract data from Trackwise to build Excel database. /span /li li span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" Use Excel database to query Trackwise records by, but not limited to: /span ul li span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" Department /span /li li span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" Type of records /span /li li span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" Records initiated /span /li li span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" Status of records /span /li li span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" Past due records /span /li /ul /li li span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" Aid in the closure of past due Trackwise records. /span /li li span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" Track and trend key performance indicators (records closed, past due records, records initiated etc.) and prepare reports. /span /li li span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" Escalate issues to management. /span /li /ul