Quality Assurance Associate
Job Description: -Review, evaluate and accept complaints to ensure the information is sufficient for a complete investigation. -Verify the initial complaint classification is correct. -Review complaints in accordance with established company procedures and worldwide regulations and standards. -Contact customers in the field to obtain all necessary information to investigate fully. -Exercise judgment within defined procedures and practices to determine appropriate action.Requirements:-Medical Technology/clinical laboratory background preferred. -Knowledge of Immunoassay or Chemistry product lines. -Excellent systems knowledge (instrument hardware as well as reagents) is highly desired. -Excellent writing and organizational skills. Good computer skills to include email Microsoft applications such as Word and Excel. -Work may be independent/flexible, so an ability to manage time and productivity to meet department metrics and a high level of personal integrity is required. -Bachelors degree in Science field with 2 years of relevant experience. -Experience in Complaint Investigation or Post Market Surveillance/QA preferred.
-Bachelors degree in Science field with 2 years of relevant experience.
-Experience in Complaint Investigation or Post Market Surveillance/QA preferred.
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