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Quality Assurance Associate

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POST DATE 9/1/2016
END DATE 10/25/2016

Superior Group Tallahassee, FL

Company
Superior Group
Job Classification
Full Time
Company Ref #
377650
AJE Ref #
576050508
Location
Tallahassee, FL
Job Type
Regular
Education
High School Diploma or GED

JOB DESCRIPTION

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Superior Group is looking for Quality Assurance Associate for our client located in Tallahassee, FL

Performs Quality Assurance audits of the entire FAO DOL operation.
Monitors and audits department operating procedures.
Reviews weekly statistics and record data necessary for analysis of key processing areas.
Generates daily, weekly, and other periodic reports.
Compiles monthly/weekly QC sample data needed by the client.
Provide support for individual department quality control processes.
Maintains Quality Assurance Procedures manual.
Supports departmental staff training.
Analyze quality control data and make recommendations to departments based on findings.
Work as a team member, building respect for other members, achieving team consensus, and gaining buy-in for creative, fact-based change.


Required Skills / Qualifications:

Minimum of 2 years’ experience monitoring and auditing department operating procedures
Minimum of 2 years’ experience with Quality Assurance
Minimum of 3 years’ experience with MS Excel and Power Point


Preferred Skills / Qualifications:

Previous quality control or claims processing experience
Strong MS Excel and Power Point skills
Excellent verbal and written communication skills.
Good organizational skills and decision-making ability.
Must be able to work independently and multitask.
Experience using Microsoft Office applications.
Must have the ability to analyze data, determine needs, implement solutions and track results.
Must be prompt and dependable



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