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Quality Assurance Rep.-Boca Raton, FL

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POST DATE 9/12/2016
END DATE 10/18/2016

DiversityWorking Boca Raton, FL

Company
DiversityWorking
Job Classification
Full Time
Company Ref #
7284954
AJE Ref #
576151566
Location
Boca Raton, FL
Job Type
Regular

JOB DESCRIPTION

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Responsibilities:Quality Assurance Rep.-Boca Raton, FL
Responsible for contacting customers via telephone to obtain customer information about their shopping experience. Asks pre-determined questions, records answers, resolves routine customer service problems, and builds loyalty. Works with other departments to ensure full resolution of complex problems and customer satisfaction. Qualifications:High School Diploma or equivalent.Minimum 1 year customer service experience.Excellent organizational, interpersonal, written and verbal communication skills.Basic knowledge of MS Office Pay, Benefits and Work Schedule:Office Depot offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button. Equal Employment Opportunity:Office Depot is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identify or expression, sexual orientation or any other characteristic protected by law. .