Quality & Outcomes Specialist Sr. - Office of Health System Affairs

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POST DATE 9/13/2016
END DATE 11/30/2016

UT Soutwestern University Medical Center Dallas, TX

Dallas, TX
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
Bachelors Degree


Full/Part Time/PRN: Full-Time
Regular/Temporary: Regular


This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information


Salary Negotiable

Bachelor's degree in Arts/Science in a related field and (5) five years experience in healthcare delivery to include at least (4) four years in quality improvement/performance improvement as a primary role required. Green/black belt or Project Management Professional certification or Lean certification or equivalent required.

Master's degree and (5) five years experience in healthcare delivery to include at least (3) three years in quality improvement/performance improvement as a primary role preferred.

1. Lead multiple multi-disciplinary, cross-departmental projects with a regulatory component to address performance improvement initiatives in the out-patient setting.
2.Supervise junior colleagues and delegate tasks in accordance with their skill set.
3.Ability to meet changing conditions, manage multiple projects at various stages of development, and utilize critical thinking skills to analyze and interpret data.
4.Interpret & explain data to service line leadership teams, make recommendations & support strategies for improving clinical processes & patient outcomes, consulting with internal content experts.
5.Define project scope, aims, deliverables, and timelines for Ambulatory Quality and Outcomes in collaboration with key stakeholders and senior management; develop full-scale feasibility (including resources) and charter documents with associated communication documents; communicate effectively the project plans at the QCC committee for approval; communicate project expectations to team members and stakeholders in a timely and clear fashion.
6.Lead and coordinate all project related activities between the AQOPI office, Data Analytics, Information Resources, Clinical Operations and the customer. Communicate to senior leadership any resource needs and identifying any barriers to project implementation.
7.Manage project expectations with team members and stakeholders; delegate tasks and responsibilities to appropriate team members; identify and resolve issues and conflicts within the project team, with input from senior leadership when necessary.
8.Generate and manage project timelines and milestones using appropriate project management tools; track milestones and deliverables identified in charter; create and disseminate progress reports and required documentation for any regulatory purposes; identify frequency and content of status reports.
9.Analyze data and results to determine areas for improvement through the project implementation and during the maintenance period; utilize analytic tools necessary to delineate accurate results and drilldown.
10.Prepares reports and analysis of clinical outcomes data in order to identify opportunities for clinical process improvement initiatives.
11.Implements continuous performance improvement using Six Sigma or Lean methodology, based on the needs of the project.
12.Prepares written and oral presentations for a variety of internal and external audiences.
13.Assist manager and director with collaboration with program directors and managers to assess performance monitoring and implement improvement plans, and to ensure accountability, feedback loops and monitoring systems.
14.Prepares summary of results in appropriate format to report to management and Quality Committees.
15.Monitors QI trends in healthcare industry and suggests program changes or enhancements as appropriate.
16.Maintains an in-depth knowledge of continuous quality improvement definitions and techniques, and develops basic clinical understanding of their allocated service lines.

**Other Duties: Performs other duties as assigned.

To the extent provided by applicable law, no person shall be excluded from participation in, denied the benefits of, or be subject to discrimination under any program or activity sponsored or conducted by The University of Texas System or any of its component institutions, on the basis of race, color, national origin, religion, sex, sexual orientation, age, veteran status, or disability..