Quit Coach - Seattle (04/09)

Job Title: Quit Coach - Seattle (04/09)
Department: Service Delivery
Reports To: Supervisor - Service Delivery
Location: Seattle, WA

Would you like to work for a company whose products and services help people to make positive, healthy changes to improve their quality of life? Would you like to do that while maintaining the quality of your own life? Would you like the option to work from home (telecommute)? If so, the Service Delivery Team at Alere Wellbeing is the place for you!

SUMMARY JOB DESCRIPTION
Quit Coaches provide participant-focused behavior change services via the telephone to support participants' process to quit tobacco use while meeting established performance expectations. We utilize complete participant-focused interventions, as well as Cognitive Behavioral Therapy and Motivational Interviewing to move participants along the change continuum to quit tobacco, We help participants set expectations, assess readiness to change, resolve ambivalence, identify barriers and triggers and problem-solve, create an action plan, provide pharmacotherapy support, and identify support and resources.

What does it take to be successful?
- Do you demonstrated high communication and active listening skills?
- Can you effectively problem-solve and work with a wide variety of people?
- Do you like people and feel that you have good customer service skills?
- Do you have the ability to work in a productive environment that requires all work to be completed on the telephone?
- How are your computer skills? Are you comfortable navigating database screens and the Internet?
- Do you enjoy learning and adhering to a wide range of strategies and protocols?
- Do you have an attention to detail and can follow through on tasks?

In addition, it would be nice if you had the following skills &/or experience:
- Previous use of Motivational Interviewing and other brief intervention models.
- Previous experience providing interventions in health behavior change program strongly preferred.
- Values and practices the basic elements of a healthy lifestyle.
- Bilingual Spanish/English proficiency a plus.

REQUIRED SKILLS, EXPERIENCE, AND QUALIFICATIONS
Education, Licenses, and Certification
- Bachelor's degree required. Bachelor's degree in related field preferred.
- Work experience in behavior change service, counseling, chemical dependency or health education preferred.
- Employees must reside in FL, HI, IN, MO, OK, TX, or WA in order to work from home. Must be able to work onsite in our Seattle, WA office for the first 3 months (Alere does not pay for travel or relocation for this).
Bona-Fide Occupational Qualification Note:
We're sorry, but if you have smoked constantly, in a social setting, or even an occasional 'puff' in the last two years, we just can't hire you.

What are the benefits for you?
Besides the satisfaction of knowing you are part of an organization that helps people turn their lives around for healthier living, we also have great benefits for you! You start as a temporary employee being paid while we fully train you. If you are meeting expectations after completion of the training program, you would be offered full time permanent status. This takes approximately three months. At that time you will be eligible for Health, Vision, & Dental, as well as a 401K matching, life insurance, disability, paid time off, holidays, an Orca pass, and much more; including the option to work from home!


Alere LLC is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a disability please send an email to jobs@alere.com to let us know the nature of your request.