RI/Customer Relations Rep I/13669

Job Description: The Customer Relations Department is growing and is in need of Full Time employees. We are open Monday - Friday between the hours of 8:00 am - 7:00 pm EST so flexibility between these hours is preferred. Assisting customers in an in-bound customer contact center; Serve as a customer advocate; Review and process incoming letters and email. Work closely with field management, category managers, and other departments to resolve customer questions/issues. Research product questions on proprietary brands.

Job Experience:

Minimum of 2 years customer service experience working with internal/external customers. Excellent interpersonal and problem-solving skills; must have polished communication skills, both verbal and written;Ability to type 40 wpm; Proficient in MS Office Preferred; 2 years experience in inbound customer call center preferred; 2 years retail experience preferred; Bi-lingual a plus; Associates or Bachelor degree preferred. Adecco is the world leader in human resource solutions, with a comprehensive service offering that includes temporary & contract staffing, outsourcing, permanent recruitment, outplacement and career services, training and consulting. We seek those motivated to make change and know that as partners we can help them to shape and achieve their personal and professional goals. Adecco is an equal opportunity employer m/f/d/v dedicated to a policy of compliance with all federal, state, and local laws. Visit www.adeccousa.com to learn more.