(RN) Your Health First Team Nurse Health Advisor (Plano, TX)

Org Marketing Statement

CIGNA's Mission: To help the people we serve improve their health, well-being and sense of security.

At CIGNA, we are committed to providing our customers with benefits, expertise, and services that improve their health, well-being, and sense of security. Our people are the key to success in a changing and increasingly competitive marketplace. The collective skills, behaviors, and work experiences of all CIGNA employees enable us to make a real difference in the lives of our customers. We seek the most talented and creative minds in the industry to develop innovative solutions our customers value and expect. CIGNA is committed to recruiting, developing, motivating, and retaining a diverse workforce representing the best and brightest both inside and outside of our industry - a workforce that reflects our customers and the communities where we operate.

Major Duties

A day in the life of a RN Health Advisor may include:

Provides 1:1 telephonic outreach and coaching

Utilization of evidence based medicine standards to support care plan development

Assistance in the identification of member health education needs through health assessment activities

Utilization of health prevention guidelines and general health and wellness strategies to achieve goals in the overall health of members.

Educate and refer members on available health resources and CIGNA Medical Management programs as appropriate

Assesses and incorporate readiness to change into the process of identifying and setting personalized health improvement plans and goals. Provides ongoing support in the support of members in achieving those goals.

Provide decision support where multiple treatment options are available

Work with members on opportunities to close gaps in their overall health status Collaboration with Health Advisor team members such as nutritionist, pharmacist, behavioral clinician, MD and member's provider

Empowers members with skills to provide enhanced interaction with their providers.

Collaborates with the team and leadership to identify program areas for improvements and enhancements based on data/experience

Documents interactions and interventions to support ongoing updates and enhancements to ongoing care plan development.

Perform other related duties incidental to the work described herein.

Qualifications

Ideal candidate will offer:

Demonstrated success in working effectively with individuals with chronic conditions.

Working knowledge of evidence based medicine standards

Working knowledge of motivational interviewing strategies, and active listening.

Working knowledge of health behavior change and its application

Strong computer and software application skills.

Excellent interpersonal skills and the ability to work in a team environment

Demonstrated ability to set priorities and effectively work with individuals on care plan development

A high energy level and excellent written and oral communication skills are essential.

Passion for health improvement of members

A minimum of three (3) years of clinical experience

Diverse Clinical experience preferred

RN with current licensure, Bachelors degree preferred

Experience with direct member communication ( written and oral)

Experience in telephonic counseling preferred

Experience in health education and wellness coaching

Pay Benefits Work Schedule

CIGNA offers a competitive compensation and comprehensive benefits package including health and wellness benefits, 401k plan, and work/life balance programs, as well as opportunities for career growth and development.

How To Apply

We encourage you to complete all questions on the candidate profile if you wish to be considered for this opportunity.

EEO Statement

CIGNA is an Equal