RSR-Rental Sales Representative
Ryder - Toa Baja, PR
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Toa Baja, Puerto Rico 00949The Rental Sales Representative will be responsible for acting as the front line sales agent for the rental of vehicles to the Company???s current lease and commercial rental accounts as well as potential commercial rental customers and consumer household needs. This requires the Rental Representative to work cross functionally across Sales, Marketing, Operations and Asset Management while utilizing excellent customer communication skills.ResponsibilitiesSpecifically the Rental Representative will be held accountable for the following:Sales and Marketing:Handle sales and sales process for inbound calls as well as outbound solicitationResponsible for executing the business unit's marketing planMaintain current accurate data within the company's marketing databaseMaximize rate opportunities within the market placeResponsible for generating rental, lease and used vehicle sales leadsMaintain and expand relationships with existing customer baseAbility to maximize operational effectiveness by coordinating overall inventory levels to meet customer demandMeet overall Ryder market share by successfully executing the sales and marketing initiativesOperations and Asset ManagementResponsible for overall profitability, operations and asset management of a rental locationAccountable for coordinating with Maintenance, Asset management, Sales and Marketing to ensure customer satisfactionMaintain compliance with company, local, state, federal and other regulatory agencies.Complete understanding of marketplace conditions in order to maximize utilization of the rental fleetCustomerDrive profitable revenue growth by maintaining and growing customer relationshipsResponsible for overall satisfaction for all internal and external customersReconcile all customer concerns, issues, disputes in order to maintain the ongoing relationshipCommunicationBuilds constructive and effective relationship with both internal and external customersMaintains composure when addressing stressful situationsClearly articulates Ryder's product and service offeringsRyder is proud to be an Equal Opportunity Employer and Drug Free workplace.RequirementsHigh School Diploma or general equivalency diploma requiredMinimum of 1 (one) year of sales experienceAdditional RequirementsBachelor's degree preferredAdvanced level skills in MS Word such as keyboard short cuts, merges, and working with tables, images, and text.Advanced level skills in MS Excel such as working with formulas, data tables, pivot Charts, queries, custom functions, data management and analysis.Ability to get both verbal and written communication across that has the desired effect.Characteristics include:Goal oriented, drive for results, assertive, deals well with ambiguity.High energy, self motivated, self directed person with the ability to focus on multiple projects and activities simultaneously and able to thrive in a fast paced team environment.clerical duties as assigned and administrative duties to include making sure vehicle licensing/permits process is complete, the complete paperwork process of shipping vehicles to and from the island, vendor payment etc.