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Rebates / Billbacks & Sales Tracing Coordinator

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POST DATE 8/26/2016
END DATE 10/14/2016

Teleflex Morrisville, NC

Morrisville, NC
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)
High School Diploma or GED


Under general supervision processes point of sale reports and reconciles billback/rebate reductions against complex Teleflex Medical contracts using SAP system to determine appropriateness and correctness of billback/rebate deduction requests from Teleflex Medical authorized distributors, IDN s and Group Purchasing Organizations; and performs other related work as required.
Other duties may be assigned

Division Information:
The Corporate division is the central operating unit of the company setting strategy and policy and providing business development, finance, human resources, information technology, investor relations and legal support to the businesses. Company headquarters are located just outside of Philadelphia in Wayne, PA.

Position Description:
1.Evaluates, examines and/or resolves billback/rebate discrepancies due to missing contract data, incorrect contract/acquisition pricing, incorrect unit of measure conversions, facility membership eligibility and declarations, and distributor eligibility.
2.Generates credit memos for approved billback/rebates for AR application to customer debit deductions, in effort to clear the customer account balance; provides customer monthly reconciliation reports in various formats. Answer customer questions about discrepancies between the expected deduction and approved billback/rebate amounts. Process any resubmittals of disputed discrepancies.
3.Comprehends numerous unique Group Purchasing Contract (GPO), Integrated Delivery network (IDN), and Individual Special Pricing Agreement procedures. Numerous contract exceptions and special circumstances necessitate an individual extremely detail oriented and able to methodically evaluate each customer/situation and identify applicable exceptions.
4.Works closely with key internal departments such as Contracts, Customer Service, Corporate Sales and Accounts Receivables, in effort to adequately verify and determine if additional rebate credit is due to our customer. Once the investigation is closed and resolution is appropriately determined communication must be made with AR Rebate Specialist so as to accurately reconcile the account and so as to collect all remaining balances in full.
5.Effectively communicate with Distributors any items requiring research due to problems with submission errors, pricing discrepancies, and over-deductions. Distributors must submit in writing all necessary documentation supporting their disputed amounts. A timely resolution must be closely monitored and adhered to as many Distributors have significant billback/rebate activity that may delay the collection process.
6.Ensures accurate and timely billback/rebate credit processing. Accurate reporting is necessary for GPO s compliance and Administration Fees, as well as Sales Commissions and sales rankings. Errors may result in decrease/inaccurate commissions, inaccurate sales ranking, demoralized sales force; payments that could jeopardize A GPO contract, trip an audit and ultimately cause contract cancellation. Timely processing ensures reconciliation of Accounts Receivable, Deduction Management, and rebate accruals.
7.Enhances departmental objectives with ability to recognize and address distributor specific anomalies with regard to customer eligibility, pricing, and reporting. Building and maintaining relationships with distributor partners.
8.Demonstrates professional responsibilities by cooperating with other personnel to achieve department objectives and maintain good employee relations, interdepartmental objectives, and departmental goals and objectives.

- High school diploma required. Some college or business related training highly desirable.
-Minimum of one-year customer service, accounting, distribution or related experience, preferably in a manufacturing medical device environment.

- Interpret accounting data and customer information and draw sound conclusions and recommend/execute effective courses of action.
-Prepare clear and concise reports.
-Establish and maintain cooperative relations with those contacted in the workplace.
-Ability to learn and understand manufacturing, pricing, and distribution model
-Communicate effectively within the department and with a wide range of outside parties (eg: sales force and distributors)
-Deal tactfully and persuasively with others in controversial situations.
-Understand and explain policies and procedures on a variety of issues relating to the operations of a rebate department.
-Basic principles and practices of general accounting.
-The methods of developing system reports for various types of billback and point of sale tracing records.
-Data processing systems and their application to accounting administration.

Company Information:
Teleflex is a global provider of specialty medical devices used for a range of procedures in critical care and surgery. We serve hospitals and clinicians in more than 130 countries with well known, trusted brands in vascular access, general and regional anesthesia, urology, respiratory care, cardiac care, and surgery. We also provide products and services for device manufacturers. Our products are designed to cost effectively provide clinical benefits and enable healthcare providers to improve outcomes and enhance patient and provider safety.

Teleflex, Inc. is an affirmative action & equal opportunity employer. D/V/M/F. Applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status. If you require accommodation to apply for a position, please contact us at: 262-439-1894.