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Reception & Hospitality

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POST DATE 8/18/2016
END DATE 10/27/2016

DTI Washington, DC

Washington, DC
AJE Ref #
Job Classification
Full Time
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Company Ref #


We are seeking a professional and customer-service based Receptionist/Hospitality Specialist for our client’s Law Firm in Washington, DC. This person is the first line of contact with the clients visitors, and therefore needs to have a great personality, along with the ability to function with a high level of patience, tact and diplomacy in handling any complaints and situations. Responsibilities and Essential Functions:Answer and direct telephone calls, take messagesGreet guests and clientsInteract professionally with C-Level executives, attorneys, and other employees of the Law Firm and DTIMonitor and listen to clients to understand inquiries and requests Provide accurate information about the facilities and services with prompt assistanceMaintain neatness and organization of reception desk and front closet areas with various light administrative duties Hospitality: kitchen/conference room/office prep, set-up, clean-upCleaning, dusting, other incidental tasks as assignedSupply stocking/replenishmentMonitor and make sure all requests are completed and that all areas are presentable at all timesSome light copying/print/scan/fax, etc. as neededAccurate tracking, monitoring and recording of charges, overtime, logs and entries


Required Characteristics and Credentials: High School Diploma or equivalentWillingness and ability to learn new skillsBe personable, articulate, knowledgeable and professional in presenting oneself in a professional settingAbility to learn skills quicklyFlexibility in dealing with simultaneous projectsAttention to detailAbility to function with a high level of patience, tact and diplomacy in handling any complaints and situationComprehensive knowledge of the English languageGreat communication skillsComputer knowledgePrevious experience in a client service oriented field preferredMinimum of 1-year professional level reception work experience