Receptionist - Law Firm
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POST DATE 9/13/2016
END DATE 12/14/2016
JOB DESCRIPTIONDTI is seeking candidates for the position of Receptionist - Law Firm.
Responsibilities and Essential Functions:Monitor and listen to clients to understand inquiries and requests in order to provide accurate information about the facilities and services with prompt assistancePerform basic mathematical calculations using a calculator/computer to accurately figure production time and labor time associated with any copy, print, scan or production requestsFollow established guidelines and procedures for receiving, documenting, organizing and mailing out client packages (i.e. parcel deliveries, messenger services, etc.)Ensure accurate tracking, monitoring and recording of all charges, overtime, logs and entries throughout his/her shiftAnswering telephone inquiries, loading/unloading parcels, delivering of parcels, copying, and faxing and guest requestsDue to the cyclical nature of the industry team members may be required to work varying schedules to reflect the business needs of the firmWork closely with the clients staff to ensure seamless day-to-day operations as the first line of contact with the clients visitorsAnswer incoming telephone calls and direct call traffic to the proper personTake accurate and complete messages for those employees who may be unavailableGreet and announce visitors in a friendly and business-like mannerMaintain neatness and organization of reception desk and front closet areas with various administrative duties as outlined by the Site Manager
Required Characteristics and Credentials:High School Diploma or equivalentWillingness and ability to learn new skillsBe personable, articulate, knowledgeable and professional in presenting oneself in a professional settingAbility to learn skills quicklyFlexibility in dealing with simultaneous projectsAttention to detailAbility to function with a high level of patience, tact and diplomacy in handling any complaints and situationsAbility to lift or move 40 lbs. or greater Previous experience in a client service oriented field preferredMinimum of 1 year professional level work experience