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Recreation Manager

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POST DATE 9/11/2016
END DATE 10/11/2016

The Grove Resort & Spa Orlando, FL

Orlando, FL
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
High School Diploma or GED


Interested in a stunning property with growth potential? A NEW place to expand your knowledge and utilize your abilities? Join us, become a part of our family at The Grove Resort & Spa, home of Beesly the Bee, a NEW Upscale Resort in Orlando Florida. Discover the unexpected, where every experience is given that extra touch. Inspiring ways to Bee the Difference with every guest and employee interaction. Weve created a place where YOU feel at home with an excellent working environment that encourages our Bee the Difference Culture. We provide benefits for Fulltime employees such as; Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability and recently adding Critical Illness and Accidental Insurance. Company 401 k and Employee Assistance Program is available to ALL employees including complimentary lunch, uniforms, and a continuous education opportunity with our Grove Graduate Program. Our NEW destination. Yours to discover. The Grove Resort & Spa, where we have perfected the art of meeting your high expectations. Position is available September 29, 2016. BASIC FUNCTION: Manage the Recreational Facilities and related areas, promote the facilities, events, and activities. Create and implement new programs and activities to optimize guest amenities, quality service and profits in a safe, sanitary environment. Position is responsible for the short term planning and daily operations of the recreational facilities and related areas. Recommends and implements program/procedural changes. Monitors and controls the budget. QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING & WORK EXPERIENCE: High school graduate or equivalent Two years of post-high school education completed (preferred) Four-year college degree is a plus Two years of employment in a similar resort or organization(s). Must possess communication skills in terms of the ability to negotiate, convince, sell, and influence professionals and hotel guests. Experienced supervisory/management skills required ESSENTIAL FUNCTIONS: Attract, retain, and maximize associate productivity; hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications discipline, and recommend termination, as appropriate. (50') Develop, implement, supervise and evaluate recreational programs/activities for all facilities while complying with LSOPs, SOPs, federal, state, and local regulations to provide optimal service which enhances the guest's experience while maximizing profits. (20') Develop promotional materials and implement programs, activities and events to maximize guest usage, satisfaction, and profits. (5') Solicit, book, and manage group and individual guest recreation activities to maximize revenues and provide a wide range of guest services. (5') Recommend, implement, monitor, and control the Recreation budget and its various components (labor, costs, supplies, equipment, etc..) to maximize revenues and minimize expenses. (5') Monitor and control the maintenance and sanitation of the various outlets and equipment to protect the assets, comply with regulations, and ensure quality service. (10') Perform the tasks of associates supervised when needed to facilitate service and train associates. (5') Requires investigating and analyzing current activities or information, arriving at logical conclusions and making recommendations Ability to make decisions and follow a course of action based upon established policy and procedures. Maintain an efficient system of communication with other departments. Make sure all employees have a succession plan and opportunity for growth. Provide a fair, consistent and positive work environment for employees. Encourage and model a professional and Bee the Difference attitude at all times. Represent your department at all meetings, including pre-cons, conference reviews and department head meetings. Develop business plan to ensure overall operation, growth and long range profitability are achieved. Develop and implement incentive programs to ensure maximum revenue. Develop and implement job descriptions for all positions supervising. Develop and implement STOs (Skills Training Outlines) for all positions supervising. Develop and implement department orientation program. Participate in all property recognition programs. Develop budget and monitor profit & loss statement with management, assuring profit goals are met. Forecast revenue, monitor payroll and expenses on a weekly, monthly and quarterly basis. Take appropriate action to effectively manage profitability. Develop a recognition program to ensure employees who go above and beyond are recognized. Address all payroll issues on a timely basis. Respond to all employee requests within 48 hours. MARGINAL FUNCTIONS: To assist other departments as required. Will perform additional duties as requested.