Referral Services Associate

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POST DATE 9/1/2016
END DATE 10/25/2016

Partners HealthCare at Home(PHC and PHH) Waltham, MA

Waltham, MA
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)


Partners HealthCare at Home serves patients from rehabilitation after illness or injury, to chronic disease management. We are dedicated to providing the highest quality specialized care designed to meet the patients unique needs with the goal of optimizing independence and quality of life. Our clinicians are highly skilled and able to function both independently and as part of an interdisciplinary team.

We value the uniqueness of our employees who are a reflection of the communities and patients that we serve. Our attractive and comprehensive benefits package is designed to meet the needs of our employees.

Process internal and external referrals by receiving patient information from a variety of methods. Clinical and non-clinical information is obtained and entered into a computerized system. Relevant information is communicated to all stakeholders. Respond to external and internal inquiries by providing information and assistance.

2-3 years clerical experience
Computer skills in Microsoft Office and ability to learn other software applications required
Must be able to work a varied and changing work schedule
Basic medical terminology preferred
Knowledge of insurance, managed care and discharge planning in home health preferred
Highly developed communications and customer service skills necessary
Strong written, verbal and electronic communications skills
Ability to interact effectively with a diverse population
Strong organizational skills and ability to accurately work with detailed information

PHH is committed to diversity in the workplace which begins with respect and opportunity for all. PHH takes affirmative action to ensure that equal employment opportunity is provided to all persons regardless of race, religious creed, color, national origin, sex, sexual orientation, gender identity, genetic information, age, ancestry, veteran status, disability or any other basis that would be inconsistent with any applicable ordinance or law.