Regional Director of Operations - Skilled Nursing
Title: Regional Director of Operations
Reports to: Director of Operations
Location: Dallas, TX
Currently we are representing a leading Long Term Care/Skilled Nursing Care Corporation in need of an experienced REGIONAL DIRECTOR OF OPERATIONS IN DALLAS, TX.
The REGIONAL DIRECTOR OF OPERATIONS (RDO) will accomplish the company's goals and objectives by holding administrators under their direction accountable for census growth, resident care, state and federal surveys, positive employee relations, a defined return on investment, an effective business plan, and implementation of company programs and philosophy. The RDO must be strong in planning and control so s/he can manage daily issues without interfering with the ability to anticipate future business trends and plan accordingly. The RDO will hold administrators accountable and will work to develop administrators so they achieve personal and professional growth. Additionally, the RDO will conduct a facility department head operations meeting approximately every 4-6 weeks, reviewing the status of the goals and objectives of the facility.
Under the direction of the CEO & CCO, and with the administrator, communicates the appropriate Census and Mix objectives for the year, in conjunction with the budget and the business plan
Ensures that facility has a sales and marketing plan in place that will allow facility to maximize census and exceed expectations
Reviews the status daily via daily census report and each month on site and ensures that goals are established if results are not meeting expectations
Directly oversees Nursing Home Administrators within a designated region
Responsible for a designated region of approximately 10 Health Centers.
Recommends the hiring/terminations of Administrators and Directors of Nursing
Recommends facility staffing changes (Dollars and Hours) to CEO
Recommends facility wage grid amounts
QUALITY OF CARE
Ensures facility programs achieve compliance expectations as measured by facility QI trends and internal company surveys. Ensures an effective CQI process is in place for all facilities to identify and resolve facility problems. Evaluates each facility's CQI program at least monthly
Monitors reports to ensure accounts receivable are maintained at an acceptable level.
Ensures administrators monitor ATB and hold business office managers accountable for proper procedures that will ensure minimal A/R. Reviews the status each month with the administrator and the business office manager on site and ensures that goals are established if results are not meeting expectations.
NET OPERATING INCOME
Conducts monthly budget review to include the Spend Down process. Monitors labor and supply expense PPDs to ensure appropriate financial controls are in place and to ensure facilities are adjusting to census fluctuations. Monitors Ancillary supplies to ensure that proper controls are in place. Ensures each facility maximizes ancillary revenue opportunities. Ensures that facility is utilizing Health Tracker and appropriately managing clinical reimbursement process
Reviews the status each month on site and ensures that goals are established if results are not meeting expectations
Ensures newly hired administrators receive a proper orientation. Annually assist the Area Team in establishing objectives for each administrator. Conducts annual Performance Reviews and quarterly reviews on administrators and ensures administrator does the same for department heads.
EDUCATION: Bachelor's degree. Licensed as a Nursing Home Administrator or eligible for licensure by the state in which the health centers are located.
EXPERIENCE: Minimum of five (5) years progressively responsible for multi-site management and staff development experience in long-term care. At least 5 years of experience as a licensed Nursing Home Administrator.
SKILLS, KNOWLEDGE AND ABILITIES: Ability to relate positively, effectively, and appropriately with residents, families, community members, volunteers, and other facility staff. Possess special interest in working with long-term care residents and the elderly. Strong oral and written communication skills.
Excellent salary, performance based bonus, monthly car allowance, company benefits and more. Potential relocation assistance.
They are a privately held, financially stable company offering quality services through a comprehensive healthcare continuum. They are viewed as a major player in the industry and growing organically and through aggressive acquisitions.