Registrar PRN Pearland

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POST DATE 9/18/2016
END DATE 2/28/2017

HCA Healthcare Pearland, TX

Pearland, TX
AJE Ref #
Job Classification
Part Time
Job Type
Company Ref #
Entry Level (0 - 2 years)


Job Code: 08948-124479

PRN/Per Diem


GENERAL SUMMARY OF DUTIES - Responsible for timely and accurate patient registration. Interviews patients for all pertinent account information and verifies insurance coverage.

SUPERVISOR - Patient Access Manager (or Supervisor)

* Interview patients at workstation or at bedside to obtain all necessary account information. Bed-side registration performed utilizing carts/computers on wheels
* Ensure charts are completed and accurate
* Verify all insurance and obtain pre-certification/authorization
* Calculate and collect patient liable amounts
* Ensure that all necessary signatures are obtained for treatments
* Answer any questions and explains policies clearly
* Process patient charts according to paperwork flow needs and established productivity standards
* Welcome patient and family members in a professional manner. Contact the nursing staff for emergency medical needs and answer patient and visitor questions
* Interview incoming patients, his/her relatives, or other responsible individuals to obtain identifying and biographical information with insurance and financial information
* Assign I-plans accurately and research Patient Visit History to comply with the Medicare 72 hour rule
* Search MPI completely and assign the correct medical code number. Notify Medical Records for any duplicate unit numbers
* Verify insurance benefits and determines pre-certification status. If pre-certification is needed, call the insurance precert department and initiate review or verify authorization number provided by scheduling staff. Enter all information and authorization numbers into the registration system.
* Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties. Obtain copies of necessary identification and insurance cards.
* Explain policies regarding services, charges, insurance billing, and payment of account. Request full or partial payment for services rendered according to collection policies. Issue a Business Office letter to all patients according to policy
* Obtain proper authorization for treatment and approval codes from the insurance carrier for patients presenting for treatment insured by an MCO. Collect co-pays, deposits, and deductibles and documents collection status in the system and chart. Issue waivers for signatures when appropriate.
* Inform former patients or their representatives of delinquent accounts and attempt to obtain payment. Refer delinquent accounts to the Manager/Supervisor for further action
* Receive and receipt payments from patient for services rendered. Prepare daily deposits and maintains the integrity of the cash drawer
* Produce paperwork on each patient for distribution to appropriate departments. Align pertinent documents for establishing the patient s medical record and financial file
* Register and admit all patients after the other registration departments are closed. Route admission documents and forms to appropriate departments
* Price, key, and detail patient charges. Burst charts for distribution to physician s billing service, medical records, ancillary departments, and the business office. Check for double charges on all accounts
* Work with physician offices and ancillary departments, providing information when necessary or forwarding relevant documents
* Document complaints received from patients, the medical staff, and ancillary departments on an incident report form and refer to coordinator for follow-up action
* Acknowledge, file, and send MOX messages via Meditech
* Check for physician orders and attaches them to the patient medical records to ensure that patients are receiving appropriate tests
* Escort patient to his/her destination or refers patient to an available escort
* Activate all pre-registered patients that have reported for services
* Abstract patient charts once discharged for the ER and retrieves a patient Medical Record once they present to ER for treatment
* Attends in-service presentations, and completes mandatory education week, including but not limited to, infection control, patient safety, quality improvements, MSDS and OSHA standards
* Demonstrates knowledge of occurrence reporting system and utilizes system to report potential patient safety issues
* Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement
* Other duties as assigned


* At least one year of registration experience preferred


* Communication - communicates clearly and concisely, verbally and in writing
* Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
* Interpersonal skills - able to work effectively with other employees, patients and external parties
* PC skills - demonstrates proficiency in PC applications as required
* Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems
* Basic skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately

Parallon = #ParallonBCOM

Last Edited: 01/09/2017