Relationship Center Manager
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POST DATE 9/3/2016
END DATE 10/23/2016
Hermosa Beach, CA
JOB DESCRIPTIONOverview: About CIT
CIT (NYSE: CIT) was born in 1908 when Henry Ittleson found a new way to make financing available to businesses in St. Louis, Missouri. Soon CIT was forging paths across the country, into Canada and overseas. But time and experience have produced innovations unimagined a century ago. True to its pioneering legacy, CIT remains an agent of opportunity, providing new resources and fresh perspectives to over one million clients across thirty industries around the globe.
CIT is a financial holding company. It provides financing, leasing and advisory services principally to middle market companies across more than 30 industries primarily in North America, and equipment financing and leasing solutions to the transportation sector. It also offers products and services to consumers through its Internet bank franchise and a network of retail branches in Southern California, operating as OneWest Bank, a division of CIT Bank, N.A.
For more than 100 years, CIT has steadily innovated, providing carefully tailored financing solutions to meet the needs of a changing global economy. Along the way, CIT continually redefined what it means to be a financing partner, providing ideas as well as capital to build businesses - and relationships - that have endured for decades.
Manager Retail Branch is responsible for all aspects of running a OneWest banking office. They are responsible for recruiting scheduling training coaching mentoring & executing performance evaluations for all branch personnel. Branch Managers are responsible for meeting/exceeding assigned performance objectives delivering OneWest's exceptional one person at a time service risk management satisfactory compliance ratings maintaining adequate operational controls and operating within all bank policies & procedures. They are expected to be a leader within their community representing OneWests' commitment to its local communities. Branch Managers are the general manager of their branch. They are responsible for creating a focused sales and service environment by providing clarity on branch and individual performance expectations (goals) and consistent direct feedback on branch and individual performance to those goals. Branch Managers should provide sales and service coaching to all employees based on their observations feedback from clients and actual variance to assigned goals. Branch Managers need to be knowledgeable on all products and services provided through the branch call center and on line channels. They should be at least conversant regarding all other OneWest lines of business.
Qualifications: Minimum Qualifications: 3 to 5 years in a leadership position - Must have a proven track record in building a team, customer experience, and business performance - Banking experience preferred - College degree or equivalent preferred