Rep, PS II (Phleb)-Float - Fremont, CA

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POST DATE 8/24/2016
END DATE 10/10/2016

Quest Diagnostics Fremont, CA

Company
Quest Diagnostics
Job Classification
Full Time
Company Ref #
3763700
AJE Ref #
575968935
Location
Fremont, CA
Experience
Mid-Career (2 - 15 years)
Job Type
Regular
Education
High School Diploma or GED

JOB DESCRIPTION

APPLY
The Journey Begins with you.

There's quite a distance between wondering and knowing. And for patients waiting for answers to important health questions, it's a road they want to travel as quickly as possible.

At Quest Diagnostics Incorporated, we understand urgency. But more than speed, we focus our energies on accuracy. Currently, we seek a Rep, PS II (Phleb)-Float - Fremont, CA.

Schedule: Monday - Friday, (Hours Vary) 6am - 5:30pm, Day Shift

Weekend Rotation *Salary dependent upon experience*



REQ # 3763700

Responsibilities

Job Summary
The Patient Services Representative II - Float (PSR II - Float) represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR II - Float draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II - Float has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. This role will direct daily activity at a Patient Service Center (PSC) or In-Office Phlebotomy (IOP) and could also lead one or more PSR on site. The PSR II - Float will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center, in a house call environment, long term care or as business needs dictate.

Job Requirements
1. Ability to provide quality, error free work in a fast-paced environment.
2. Ability to work independently with minimal on-site supervision.
3. Excellent phlebotomy skills to include pediatric and geriatric.
4. Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
5. Committed to all Quest Diagnostics policies & procedures including Company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles.
6. Must be able to make decisions based on established procedures and exercise good judgment.
7. Must have reliable transportation, valid driver license, and clean driving record, if applicable.
8. Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/Mobile/Long Term Care/In-Office Phlebotomy locations with minimal notice.
9. Capable of handling multiple priorities in a high volume setting.
10. Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and knowledge of our business.

Physical Requirements
1. Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance.
2. Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination.
3. Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day.
4. Position requires travel.
5. Extensive use of phone and PC.
6. Fine dexterity with hands/steadiness.
7. Talking.
8. Walking.
9. Balancing.
10. Bending/kneeling.
11. Pushing/pulling.
12. Reaching/twisting.

[All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. All duties and requirements are essential job functions.]

Required Education
1. High school diploma or equivalent.
2. Medical training: medical assistant or paramedic training preferred.
3. Phlebotomy certification required.

Work Experience
1. Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
2. Minimum 2 years in a Patient Service Center environment preferred.
3. Customer service in a retail or service environment preferred.
4. Keyboard/data entry experience.

How To Apply

After clicking the button at the top or bottom of the page to Submit, applicants will answer a series of questions and upload or enter resume information. After submitting for this job opening, watch your email inbox (and spam filter). Applicants are sent an email inviting them to complete a required online interactive evaluation, to demonstrate knowledge and abilities, and allow Quest Diagnostics to learn more about them.

If you need assistance with the online application or have questions about the application process, please contact our Talent Acquisition team at 262-439-1939.

Closing Statement

Quest Diagnostics has many career opportunities for individuals whose talent, initiative and dedication will complement our belief that the patient comes first and that values do matter. We work to earn our customers trust every day by providing the highest quality diagnostic information services in a professional, accessible and informative way. Our workforce is diverse and talented and believes in our vision: "Empowering Better Health with Diagnostic Insights."

[All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities.]

Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity.