Rep, Phleb / CS I - Exam One - Seattle, WA
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POST DATE 8/20/2016
END DATE 10/10/2016
JOB DESCRIPTIONThe Journey Begins with you.
There's quite a distance between wondering and knowing. And for patients waiting for answers to important health questions, it's a road they want to travel as quickly as possible.
At Quest Diagnostics Incorporated, we understand urgency. But more than speed, we focus our energies on accuracy. Currently, we seek a Rep, Phleb / CS I - Exam One - Seattle, WA.
Schedule: Monday Friday, 8am 5pm, Day Shift
*Salary dependent upon experience*
REQ # 3763541
This position is responsible for acting as the liaison between the client, the agent, and the examiners by answering the telephone, researching questions, and providing appropriate answers in a timely manner.
Duties and Responsibilities:
Researches, answers, follows up and tracks client, agent and field questions appropriately and in a timely manner. This includes, but is not limited to, giving out specimen requirements, requesting additional tests and providing reports. Documents all calls and submits problem or difficult calls to the manager. Coordinates activities between client services, the agent and the client. This includes scheduling applicants with an examiner or at a PSC site and communication agents, applicants and examiners.
Conducts in center exams which include taking basic vitals, medical histories, venipuncture, urine collection, and EKG. Also collects specimens for pre employment drug screenings and other Quest Diagnostics services.
Other duties as assigned.
Responds to the needs and requests of clients and Quest Diagnostics management and staff in a professional and expedient manner.
Observes all compliance policies and safety policies and procedures as outlined in the Quest Diagnostics Safety Manual or safety matters included in other special training.
No direct supervision
Education Preferred: High school diploma or equivalency. Phlebotomy or Medical Assistant certificate preferred (required in some states).
Work Experience: Minimum one year customer service experience and one year phlebotomy experience with pediatric and geriatric patients. Prefer urine or hair follicle collection and EKG experience.
Other: Excellent interpersonal and communication skills
Ability to type 40 wpm
Basic computer skills in Microsoft office with the ability to learn new software
Ability to work in a rapidly changing environment
Must be a Washington Licensed MA/Phleb
How To Apply
After clicking the button at the top or bottom of the page to Submit, applicants will answer a series of questions and upload or enter resume information. After submitting for this job opening, watch your email inbox (and spam filter). Applicants are sent an email inviting them to complete a required online interactive evaluation, to demonstrate knowledge and abilities, and allow Quest Diagnostics to learn more about them.
If you need assistance with the online application or have questions about the application process, please contact our Talent Acquisition team at 262-439-1939.
Quest Diagnostics has many career opportunities for individuals whose talent, initiative and dedication will complement our belief that the patient comes first and that values do matter. We work to earn our customers trust every day by providing the highest quality diagnostic information services in a professional, accessible and informative way. Our workforce is diverse and talented and believes in our vision: "Empowering Better Health with Diagnostic Insights."
[All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities.]
Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity.