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Representative, Customer Service

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POST DATE 9/9/2016
END DATE 10/8/2016

CEMEX, Inc. Houston, TX

Company
CEMEX, Inc.
Job Classification
Full Time
Company Ref #
16000442
AJE Ref #
576122393
Location
Houston, TX
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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Job Summary:

Under the direction of the Delivery Manager, the Customer Service Representative must have extensive knowledge of the service area.


Essential Duties/Responsibilities:

* Intake orders via centralized call center.

* Process credit card charges.

* Answer heavy phone volume.

* Negotiate delivery times with customers.

* Coordinate with quality control and office personnel to ensure service and delivery of Ready Mix concrete.

* Perform other duties as assigned.


Physical Requirements/Working Conditions:

* Frequent sitting, standing, and walking.

* Normal office environment.

* 1-3 years experience in dispatching in a similar industry.







Cemex is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of sex, age, race, color, religion, physical or mental disability, creed, national origin, veteran status, sexual orientation, genetic information, gender identity, or gender expression in the programs or activities which it operates.

En Espanol
Cemex es una instituci n EEO/AA (igualdad de oportunidad/acci n afirmativa) y no discrimina en base al sexo, edad, raza, color, religin, discapacidad fsica o mental, credo, origen nacional, estatus veterano, orientaci n sexual, infomaci n gentica, identidad de gnero, o expresi n de gnero en los programas o actividades los cuales opera.