Research and Correspondence Asstistant
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POST DATE 9/1/2016
END DATE 10/15/2016
JOB DESCRIPTIONJob Code: INT-08942-124020
JOB TITLE: Research and Correspondence Assistant
GENERAL SUMMARY OF DUTIES -Provides clerical assistance to Customer Service Representatives.
SUPERVISOR Collections Manager
SUPERVISES - None
DUTIES INCLUDE BUT ARE NOT LIMITED TO:
Collects incoming mail when delivered to the business office.
Sorts insurance denials and explanations of benefits.
Sorts patient correspondence and delivers to the respective patient account representative.
Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement
Other duties as assigned
KNOWLEDGE, SKILLS & ABILITIES
Communication - communicates clearly and concisely, verbally and in writing
Interpersonal skills - ability to work effectively with other employees, patients and external parties
PC skills - demonstrates proficiency in Microsoft Office applications and others as required
High school diploma or GED required
At least one year experience required, preferably in a healthcare environment
Last Edited: 08/31/2016