Reservation/Sales Agent - 9 Agents needed to work in Miami

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POST DATE 8/14/2016
END DATE 11/12/2016

ACT-1 Miami, FL

Miami, FL
AJE Ref #
Job Classification
Full Time
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Required Licenses/Certifications
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Great opportunity for (9) TRAVEL RESERVATION REPS to work in beautiful Miami! Experience booking Luxury Air, Cruse and River Cruises. Great BONUS packages available. Bilingual SPANISH strongly preferred.

Reservations Sales
Answer in-bound calls from customers
Under direct supervision of Call Center Management
Required to adhere to schedule and have excellent attendance.
Performs a variety of duties (both clerical and administrative) representing their clients for the purpose of securing reservations for cruises. This involves providing all the required information to the client in an accurate and timely manner relative to cruise itineraries, inventory, land packages, air add schedules and shipboard experience.
Make new reservations or assist with existing reservations including handling any special requests, changes or additional arrangements.
Reservations are handled over the phone via in-house reservations system. Accuracy in data entry is essential. Financial data is discussed and recapped to insure accurate communication.
Reservations agents manage a large quantity of information and are proficient in Outlook, web look-ups and understand The Cloud concept.
Provide excellent telephone and relationship building skills which include being a good listener and communicator.
Performs all other duties relative to supporting the department.

For immediate consideration, please send your resume as an MS doc and place a follow up call to Vivian. We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.