Reservations Agent

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POST DATE 9/15/2016
END DATE 10/15/2016

Benchmark Hospitality International The Woodlands, TX

The Woodlands, TX
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)
High School Diploma or GED


BASIC FUNCTIONS: As a Benchmark Hospitality Reservation Sales Associate, you will be responsible for answering inbound calls and booking reservations for guests interested in staying at one of our luxury resorts or hotels. You will provide an exceptional experience for our guests by understanding their needs and empowering them with detailed information and descriptions about our properties. You will work in a fun, team-first environment where you will be expected to make positive contributions in a variety of ways. Reservation Agent QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING & WORK EXPERIENCE High school diploma or equivalent. Vocational/Technical Training with experience. Computer skills Work varying schedules to reflect the business needs Excellent oral communication skills a must Aggressive, outgoing and self-motivating individual with pleasant personality Ability to effectively interact with customers, management staff and other employees in a professional manner Knowledge of the internet preferred Knowledge of the GDS and Extranets preferred Bilingual in English and Spanish preferred