Reservations Group Coordinator

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POST DATE 9/19/2016
END DATE 10/19/2016

Valley River Inn Eugene, OR

Company
Valley River Inn
Job Classification
Full Time
Company Ref #
hc.21ADC127383BA2FF
AJE Ref #
576215895
Location
Eugene, OR
Experience
Entry Level (0 - 2 years)
Job Type
Regular
Education
High School Diploma or GED

JOB DESCRIPTION

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Company Info Delivering Hospitality, Creating Value, Every Customer, Every Time Davidson Hotels & Resorts is one of the largest and most successful independent hotel management companies in the industry. The combined experience of our team represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making Davidson a great place to work and provide the foundation for building successful careers. If you share our passion for delivering hospitality where details matter, apply today to join our team! Established in 1974, Davidson Hotels & Resorts is a leader in the hospitality industry and a rapidly growing hotel company. We offer full service hospitality management, development, acquisition, accounting, and consulting expertise for the lodging industry. Our portfolio of hotels is focused on 3 and 4 star properties such as Hilton, Embassy Suites, Doubletree, Renaissance, Marriott, Westin, Sheraton, Hyatt Regency, and impressive Independent and Select Service Hotels.; Property Info Valley River Inn is a full-service hotel located in a stunning riverfront location in Eugene Oregon, is a historic hotel offering 257 spacious guestrooms and suites with patios or balconies offering gorgeous views of the Willamette River, the Owen Rose Garden, and our beautifully landscaped courtyards. Our team members provide our guests with stellar service to ensure they have a fulfilling and memorable stay with us, whether for business or pleasure. ; Position Info Davidson Hotels & Resorts is one of the largest and most successful independent hotel management companies in the industry. The combined experience of our team represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making Davidson a great place to work and provide the foundation for building successful careers. If you share our passion for delivering hospitality where details matter, apply today to join our team! The Reservations Group Coordinator position will accept opportunities to learn new skills, improve performance or cross-train for other hotel positions; solve routine problems; ask questions to ensure accuracy. Maintain files for all definite arrivals. Use educated judgment to decide occupancy level. Assist in the billing of no-show reservations. Block reservations for suites and to accommodate special requests. Coordinate group room blocks with Sales department. Input and accurately file all reservations received. Post advance deposits to correct accounts. Review hotel information and availability. Run confirmations and mail as assigned. Assist Reservations Manager with all tentative and definite paperwork for groups. Assist the Front Office with pre-registration of V.I.P.s and Preferred accounts. Assist in preparation of 10-day forecast and Group Commitment report. Strong attention to detail required. QUALIFICATIONS: High School graduate or G.E.D. equivalent. Ability to communicate effectively with the public and other Team Members. Prior experience preferred. Read, write and speak English fluently. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hotels & Resorts is a drug free workplace. Pre-employment drug test, background check, and job assessment required.