Resident Engineer - Senior
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POST DATE 9/12/2016
END DATE 10/24/2016
JOB DESCRIPTIONThe team is seeking an OPTICAL TRANSPORT engineer to deliver services to the company's customer base. The candidate in this role will be required to work directly with end customers and in a consultative manner with product support teams, regional customer support teams, the R&D organization and systems engineering teams to deliver projects which may include the following responsibilities: Be a representative working at customer premises as a resident engineer. Lead design discussions with the customer on the company's behalf and consult with other team architects for design validations. Engage in the day-to-day activities of the customer as related to products and services. Produce and deliver product configuration based on pre-defined network designs. Produce detailed Network Migration Services to support our customer's requirements. Act as onsite technical prime for IPD products Act as onsite technical prime for validating/supporting automated service creations and report generation tools. Produce and review design documentation, training documentation, and various customer-facing documents. Work closely with customers to test, design, and plan for network deployments and live migrations of customer traffic on IPD equipment. Design Service for/upgrade/configure products . Develop and maintain strong relationships with customer's technical management teams. Develop and maintain in-depth technical and marketing knowledge of key IPD product lines. The work is mainly on-site with customers. The successful candidate will have strong technical, interpersonal and communication skills as well as being energetic, results oriented and a self starter.
EDUCATION : Minimum: Bachelor's degree in Computer Science, Software Engineering or equivalent experience. Advanced IP/MPLS training/certification (ALU SRA, Cisco CCxx, Juniper Junos)
EXPERIENCE : The ideal candidate should have work experience with some or all of the following (minimum 6+ years relevant work experience): Experience delivering professional services including network strategy, design and engineering, implementation, testing, customer training and on-site support. Network Engineering expertise at a Multi-vendor integration experience. Excellent hands-on network integration and problem solving skills. Excellent verbal and written communication skills. Influences others outside of the team to ensure goals are met and conflicts are resolved. Responds to requests for technical information and assistance in a timely and professional manner We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.