Resident Services Coordinator

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POST DATE 8/20/2016
END DATE 11/1/2016

Forest City Realty Trust Chicago, IL

Chicago, IL
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #


We are looking for an experienced and motivated individual to coordinate general business office activities in an apartment community. You will be responsible for communicating to residents and families and addressing any questions or concerns they have. In this role you are the first point of contact with residents and play an important part in furthering Forest City s commitment to exceptional service. We recognize associates as our most valuable resource, and hope you will consider joining our growing and dynamic team. Forest City prides itself on being a company where people enjoy what they do because they know it s not just a job they make a difference every day.

In this position your primary responsibilities will be:
Communicating with residents and addressing any concerns
Preparing service requests
Maintaining a working knowledge of leasing policies and procedures
Maintaining a working knowledge of company policies and applicable laws
Performing administrative functions

To become a valuable member of our team we are looking for the following:
High school diploma/GED; vocational training or college courses preferred
1-2 years customer service experience
Excellent communication and customer service skills

Forest City Realty Trust is an Equal Employment Opportunity/Affirmative Action Employer, M/F/Disability/Vets.



Founded in 1920 as a lumber dealer, the company now focuses on commercial and residential real estate development in metropolitan areas across the US. Its commercial group develops and manages 100 retail and office properties, hotels, life science buildings, and nearly 20 regional malls in about 15 states.

The residential group owns and manages some 120 upscale and middle-market apartments, condominiums, senior citizen, and military housing units. Forest City also owns some 10,500 acres of land, some held for sale and some held for future development.

Company Size:
1,001-5,000 Employees
Real Estate
Social Media:
50 Public Square, Suite 13
Cleveland, OH 02451
Cleveland, OH 44113

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