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Residential Counselor

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POST DATE 9/9/2016
END DATE 10/31/2016

Resources For Human Development, Inc. Slatington, PA

Slatington, PA
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #


Description/Job Summary

Hope Springs promotes consumer independence and personal growth by providing permanent residences in a supportive environment for individuals living with serious and persistent mental illness and has a location in Walnutport and Slatington, PA.. The Residential
Counselor is responsible for working in accordance with the values and policies of RHD as well as the state regulatory guidelines. Staff will treat all individuals with dignity and respect while implementing recovery goals, assisting with medical appointments,
and maintaining accurate documentation.
Job Responsibilities/ Essential Duties:

To assess continuously the safety of the consumers, considering issues such as suicidal/homicidal ideation, impulsivity, health related issues, choking risks, universal precautions, etc., and for implementing proper crisis intervention when needed.

To assume primary responsibility for observing that consumers take medication according to the Medication Observation policy and documenting this in the electronic medical record.

To provide assistance, counseling, planning and implementation of daily living tasks (personal hygiene, meal preparation, home care, attending activities and appointments, educational and/or vocational development) in a supportive and encouraging manner.

To assist consumers in developing healthy sleeping patterns, including training in the use of relaxation techniques and related skills, and to work as needed with consumers who are not able to sleep.

To help consumers perform and teach ADL skills and offer skill training in other relevant areas.

To spend 90% of scheduled time in direct, face-to-face interactions with consumers during hours when they are awake. The Residential Counselor should only be in the office or in any other location not directly interacting with the consumers when:

writing shift notes
updating client paperwork
making appointments/arrangements for consumer case
checking client related materials, such as new medications, consumer funds, etc.

giving and taking report from leaving/coming shift
taking brief time-outs after stressful interactions with consumers
engaged in supervisory or staff meetings
instructed by a supervisor to do so

To conduct formal and informal supportive educational groups and individual sessions as required by consumer needs.

To assure that at least one (1) staff person is with residents to monitor resident activities during hours when consumers are awake. Staff is expected to sit down with the consumers during mealtimes to model and monitor healthy eating habits.

To support consumers in developing, maintaining and implementing bi-monthly Recovery Service Plans.

To provide case management services for consumers and families.

To maintain strict consumer confidentiality.

To handle telephone calls appropriately and professionally.

To appropriately represent Hope Springs in meetings with other agencies.

To maintain a safe environment; to identify and resolve maintenance problems; and to maintain the homes in accordance with acceptable community standards for cleanliness and in accordance with all safety standards of the program. Residential Counselors
need to perform clean-up and maintenance duties as assigned on the chore list.

To document and record notes in program database in an accurate and timely manner as well as complete any unusual incident reports at the close of each shift and communicate to management or on-call personnel.

To check bedrooms and document every hour on overnight shifts until consumers are asleep.

To provide any and all assistance needed to ensure that proper and nutritious meals are provided as well as healthy beverages and snacks.

To arrange and accompany consumers on appointments.

To attend scheduled supervision meetings, staff meetings and trainings.

To work closely with other staff members, maintain optimal communication lines and give and receive report at the beginning and end of each shift.

To exhibit professional behavior that shows respect for consumers, family members, co-workers, management and the organization.

To count petty cash and controlled substances at each shift change.

To conduct all program operations in accordance with the principles of normalization, abiding by sound ethical principles of Mental Health Recovery.

To contact Lead Staff, Assistant Director, Director, or on call personnel if there are differences of opinions among staff that cannot wait until the next workday to be resolved.

Job Requirements/Qualifications:
The Residential Counselor shall be a person with interest in and understanding of individuals with severe and persistent mental illness and experience working with this population. He/she will be a mature individual with sound judgment who represents an
appropriate role model for consumers. He/she shall be flexible enough to respond to crisis situations and able to take responsibility when decisions have to be made.
Minimum requirements for the Residential Counselor are a high school diploma or equivalency; some college coursework in a mental health or related field is preferred. Also, an applicant who is bilingual (Spanish/English) is strongly desired. He/she must
have the ability and experience to make independent decisions when consultation with the Lead Staff, Assistant Director or Program Director is not possible. The Residential Counselor must also have a valid Driver s License. Competitive salary provided.
Please submit a resume and cover letter for consideration.

Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic
information, veteran, or disability status.