Resort Services Agent

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POST DATE 8/31/2016
END DATE 11/3/2016

Eau Palm Beach Resort & Spa Palm Beach, FL

Company
Eau Palm Beach Resort & Spa
Job Classification
Full Time
Company Ref #
hc.266854
AJE Ref #
576032511
Location
Palm Beach, FL
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

Curiosity Wanted! We are a Five-Star, Five Diamond property who loves to stand out. We choose our employees like we choose our friends because we like their personalities. We believe the world of luxury travel should always be about the best experiences. You'll remember us for our sense of fun. We just noticed your great smile, the way you like to take care of people and your passion for brilliant service and we've got to admit we're a little bit curious... We hope you are a little bit curious about us too. The Resort Services Agent will be responsible for providing prompt, courteous and efficient handling of all incoming hotel phone calls and internal guest calls. Accommodate all guest requests in an accurate and efficient manner while maintaining complete knowledge of all hotel facilities/services, hours of operation, with special emphasis on restaurant and spa layouts, services and menus. Basic knowledge of concierge function, offerings and local area.