As Food & BeverageSupervisor, you will Use your experience and attentive nature to assist the Restaurant Manager in all aspects of restaurant operations to elevate the guest experience and ensure associate safety. Ensure overall restaurant cleanliness and set up. Help restaurant managers conduct menu classes and taste panels. Oversee servers and Dining Room Attendants to ensure optimal appearance and exceptional guest care, watchful of guests' need for service. Help the manager establish and monitor sidework and maintain the bank. Ensure receipt and accurate flow of communications between shifts. Be aware of what happened in the prior shift and clearly convey happenings for the next. Keep a pulse on and manage staffing needs. Ensure the manager is informed of special events, house counts and noteworthy situations. Understand Banquet Event Orders to ensure safe, efficient event set up and break down. Help set up and break down buffet or other special food service tables and equipment. Complete prep and side work efficiently so focused attention during the event can be given fully to guest care. Provide genuinely friendly, professional guest service. Respond to guest questions, requests, and concerns with prompt courtesy. Be familiar with event offerings in order to describe and delight guests with menu ingredients and preparations. Tactfully employ "suggestive selling," when appropriate.