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Retail Client Solutions Analyst

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POST DATE 9/10/2016
END DATE 11/17/2016

SymphonyIRI Group Cincinnati, OH

Cincinnati, OH
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)
Bachelors Degree


Why should I apply*

The RCS, Analyst works as a strategic partner with an IRI client by serving as a leader of this critical client relationship. In this position, you will apply consultative business skills to identify opportunities for IRI to drive the client s strategic vision. To be successful in this role, one must build a rapid rapport across functions within the IRI organization and with key client contacts in Market Research, Marketing, Brand and Finance.

What are the responsibilities of a RCS, Analyst*

To be successful as a RCS, Analyst you must possess and be able to execute upon four key skill sets:

Analytic Capability:

Use a systematic approach to solving problems that involve breaking it into smaller pieces, tracking the implications of situations, generating multiple alternatives, and making comparisons of potential solutions before taking action:


Proactively identify, structure, and solve business issues, then determine information needed to solve the business issues

Retail Client Solutions, Analyst


Brings about successful resolution of high impact, complex, or chronic problems

Consistently demonstrates innovative thinking when generating solution alternatives

Quality Control:


Drive to achieve high quality results through effective data integrity:


Develops/approves standards/guidelines for detail orientation and quality

Anticipates and plans for data and process problems and exception handling

Identifies opportunities to improve systems to prevent problems or keep them from recurring

Planning and Organizing:


Determine effort and resources required to meet objectives; able to plan, coordinate and manage resources effectively to ensure task completion:

Plans for, organizes and coordinates work and resources to respond to data delivery requests and to ensure project goals and timelines are met

Holds self and others accountable for meeting timeline and quality standards

Ensures client requests are thoroughly understood by the project team and that solutions meet the client s needs

Client Focus:


Consistently act with client satisfaction in mind and follow through on commitments to ensure the needs of the client are met:

Develop and maintain a deep understanding of customer needs and requirements

Help customers identify solutions to problems they did not know they had

Regularly and proactively communicate with the client-facing teams, including soliciting feedback to continually improving the relationship

Demonstrates a strong desire to help customers make their business successful

What are the qualifications for a RCS, Analyst*

In addition to the above skills set, the ideal candidate must possess the following:


Demonstrated expertise in translating data and analysis into relevant implications

Ability to work independently with little to no supervision

Open mind to learn new software and skills

Financial management-manages to budget, understands account financial dynamics, suggests ways to be more efficient

Proven ability to consult with clients to influence thinking and drive IRI s business agenda.

Advanced degree preferred

Programming experience a plus

Our Benefits
We offer a comprehensive benefit package ({(} health, paid time off, 401({(} k), etc.) with additional unconventional offerings such as volunteer time off, flexible work arrangements, back-up child care, etc., along with the unrivaled benefit of working with our people - the best in the business.

Our Culture
We re thrilled we get to work on the most interesting business challenges facing the CPG and retail industries. We regularly uncover new aha moments! by closely collaborating with our colleagues and developing competencies centered around the following values: Collaboration, Personal development, Executional excellence, Client growth, Innovation and creativity.

IRI is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. IRI is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information. #LI-AB1