Retail Client Solutions Consultant

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POST DATE 8/11/2016
END DATE 11/18/2016

SymphonyIRI Group Carlisle, PA

Carlisle, PA
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
Bachelors Degree


What are the responsibilities of Retail Client Solutions Consultant*

To be successful as a Consultant you must possess and be able to execute upon four key skill sets:

Analytic Capability: Use a systematic approach to solving problems that involve breaking it into smaller pieces, tracking the implications of situations, generating multiple alternatives, and making comparisons of potential solutions before taking action:

* Proactively identify, structure, and solve business issues, then determine information needed to solve the business issues

* Brings about successful resolution of high impact, complex, or chronic problems

* Consistently demonstrates innovative thinking when generating solution alternatives

Quality Control: Drive to achieve high quality results through effective data integrity:

* Develops/approves standards/guidelines for detail orientation and quality

* Anticipates and plans for data and process problems and exception handling

* Identifies opportunities to improve systems to prevent problems or keep them from recurring

Planning and Organizing: Determine effort and resources required to meet objectives; able to plan, coordinate and manage resources effectively to ensure task completion:

* Plans for, organizes and coordinates work and resources to respond to data delivery requests and to ensure project goals and timelines are met

* Holds self and others accountable for meeting timeline and quality standards

* Ensures client requests are thoroughly understood by the project team and that solutions meet the client s needs

Client Focus: Consistently act with client satisfaction in mind and follow through on commitments to ensure the needs of the client are met:

* Develop and maintain a deep understanding of customer needs and requirements

* Help customers identify solutions to problems they did not know they had

* Regularly and proactively communicate with the client-facing teams, including soliciting feedback to continually improving the relationship

* Demonstrates a strong desire to help customers make their business successful

What are the qualifications*

* Business Experience

* At least 5+ years work experience retail and/or CPG background desired

* Strong analytical skills and experience with syndicated data

* Proven ability to develop creative ways to address business issues and consultative selling

* Able to demonstrate expertise in translating data and analysis into actionable solutions

* Personal Attributes

* Can demonstrate planning, leadership, communication, interpersonal and presentation skills

* A self-starter and eager learner who enjoys working both in groups and independently

* Ability to manage multiple facets of a project simultaneously

* Superior interpersonal and communication skills

* Education

* BA or BS degree required, graduate degree preferred

* Technical Skills

* Excel, PowerPoint, Access and Word

Who is IRI* Founded in 1979 as Information Resources, Inc. ({(} IRI) is the world s leading provider of enterprise market information solutions and services, empowering its clients to grow their business profitably in a complex marketplace. Driving the transformation of the consumer packaged goods ({(} CPG), retail, and healthcare industries, only IRI provides a unique combination of real-time market content, advanced analytics, enterprise performance management software and professional services.

What does IRI do, and who do we serve*

At IRI, we work with over 95% of the Fortune Global 500 in CPG and retail, providing them with:

* Market, consumer and shopper intelligence

* Retail Tracking information

* Online and offline marketing ROI strategy and effectiveness

* Predictive analytics and modeling

* Pricing, trade promotion and brand portfolio maximization

* Store level and merchandising insights

* Strategic consulting and thought leadership

About Us As one of the original innovators in Big Data, IRI integrates the world s largest set of otherwise disconnected purchase, media, social, causal and loyalty data to help CPG, retail, over-the-counter health care and media companies grow their businesses. We combine this data with predictive analytics to uncover new consumer insights and integrate them on the most technologically-advanced, cloud-based visualization platform. Learn more about us here and on YouTube.

Our Benefits We offer a comprehensive benefit package ({(} health, paid time off, 401({(} k), etc.) with additional unconventional offerings such as volunteer time off, flexible work arrangements, back-up child care, etc., along with the unrivaled benefit of working with our people - the best in the business.

Our Culture We re thrilled we get to work on the most interesting business challenges facing the CPG and retail industries. We regularly uncover new aha moments! by closely collaborating with our colleagues and developing competencies centered around the following values: Collaboration, Personal development, Executional excellence, Client growth, Innovation and creativity.

IRI is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. IRI is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information.