Sodexo on the campus of Howard University is seeking a dynamic Retail Food Service Manager who will oversee several food concepts on campus, including a Food Truck and convenience stores. Total sales volume for these units is approximately $1.5M. Daily responsibilities include proper cash handling, scheduling and training of retail staff, ordering, inventory for each location, customer service/adherence of brand standards and marketing using all Sodexo tools available. Reporting to the Retail Food Operations Director, this Retail Manager is responsible for all proper banking procedures at all locations and the exceptional day to day service of retail to our students, faculty and staff. The Retail Manager will oversee up to 15 associates and 3 supervisors in a union environment. The best qualified candidate will have the following: - College/University retail food service management experience - Experience with multi-unit, quick-service food outlets - Experience training and leading a retail food staff (union experience is helpful) - Experience with cash handling and training - Experience with ordering and inventory practices - Knowledge of food and physical safety programs Typical work schedule will require flexibility to work day, evening and some weekend shifts. #LI Position Summary Maintains food quality and customer service in a cash handling retail food operation that includes branded concepts, in-house formats and signature designs. May assume General Manager's (GM) responsibilities and authority in his/her absence. Assists in maintenance of cash control and payroll records. Assists in supporting the financial/Human Resources (HR) functions. Maintains customer satisfaction and good public relations. Qualifications & Requirements Basic Education Requirement - High School Diploma or GED Basic Management Experience - 1 year Basic Functional Experience - 1 year of work experience in concessions, retail sales, or store operations. Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.