August 17, 2016
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Retail Store Assistant Manager - Salem, NH

L'Oreal USA - Salem, NH

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  • Company
    L'Oreal USA L'Oreal USA
  • Location
    Salem, NH
  • Job Type
  • Job Classification
    Full Time
  • Experience
    Entry Level (0 - 2 years)
  • Education
    High School Diploma or GED
  • Company Ref #
  • AJE Ref #

Job Description

Job Title: Assistant Store Manager

Division: Stores

Supervisor Title: Store Manager

Location: Within assigned store

FLSA: Non-Exempt

Job Summary

The Assistant Store Manager is responsible for providing excellent customer service, and development of team members as well as merchandising and inventory control.

Job Responsibilities

* Develop, coach and train a staff of 1-5 team members.

* Direct, train and supervise store team members in maintaining the highest level of presentation and visual standards consistent with the SalonCentric brand.

* Creates a hands-on supervision environment that emphasizes sales floor management, customer service and sales generation.

* Effectively communicate and enforce company policy and procedures.

* With direction from Store Manager maintain sales and labor goals with effective and exceptional customer service, merchandising and team member management.

* Conduct cycle counts when needed or advised.

* Assist customers daily with product knowledge.

* Ring purchases for customers throughout the scheduled shift.

* Expediting shipments inclusive of replenishing stock on sales floor.

* Insure store cleanliness and organization.

* Makes daily bank deposits and/or insures they are deposited per company policy.

* Create weekly and bi-weekly schedules.

* Ensure protection of company assets by meeting or exceeding established shrinkage goals within the district.

* Attend and participate in sales and management training meetings and events as directed by management.

Experience and Competencies

* 1 to 2 years of retail management experience

* High School degree or GED is required.

* Ability to stand more than 90% of scheduled shift.

* Ability to lift 20lbs or more throughout the scheduled shift.

* Reliable transportation to insure bank deposits are delivered within company guidelines.

* Demonstrated success in achieving selling and operational excellence by hiring, leading, motivating and developing effective store team members.

* Highly resourceful, flexible and ability to solve problems in a timely manner.

* Ability to operate a computerized cash register system, prior experience with SAP a plus.

* Self-directed with excellent organizational and time management skills.

* Strong presentation, written and verbal communication skills.

* Excellent organizational and project management skills.

* Cosmetology license is a plus.