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Retail Store Manager - Newark, DE

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POST DATE 9/8/2016
END DATE 10/29/2016

L'Oreal USA Elsmere, DE

L'Oreal USA
Job Classification
Full Time
Company Ref #
Elsmere, DE
Entry Level (0 - 2 years)
Job Type
High School Diploma or GED
AJE Ref #


Job Title: Store Manager

Division: Stores

Supervisor Title: District Mentor (District Manager)

Location: Within assigned store

FLSA: Non-Exempt

Job Summary

The Store Manager is responsible for providing excellent customer service, hiring, development of team members as well as merchandising and inventory control.

Job Responsibilities

* Hire, develop, coach and train a staff of 1-5 team members inclusive of Assistant Store Manager where applicable.

* Direct, train and supervise store team members in maintaining the highest level of presentation and visual standards consistent with the SalonCentric brand.

* Creates a hands-on supervision environment that emphasizes sales floor management, customer service and sales generation.

* Effectively communicate and enforce company policy and procedures.

* Maintaining sales and labor goals with effective and exceptional customer service, merchandising and team member management.

* Conduct cycle counts when needed or advised.

* Assist customers daily with product knowledge.

* Ring purchases for customers throughout the scheduled shift.

* Expediting shipments inclusive of replenishing stock on sales floor.

* Insure store cleanliness and organization.

* Makes daily bank deposits and/or insures they are deposited per company policy.

* Create weekly and bi-weekly schedules.

* Ensure protection of company assets by meeting or exceeding established shrinkage goals within the district.

* Attend and participate in sales and management training meetings and events as directed by management.

Experience and Competencies

* 1 to 3 years of retail management experience.

* High School degree or GED is required

* Demonstrated success in achieving selling and operational excellence by hiring, leading, motivating and developing effective store team members.

* Highly resourceful, flexible and ability to solve problems in a timely manner.

* Ability to operate a computerized cash register system, prior experience with SAP a plus.

* Ability to build and maintain relationships with all levels of management.

* Self-directed with excellent organizational and time management skills.

* Strong presentation, written and verbal communication skills

* Excellent organizational and project management skills

* Reliable transportation to insure bank deposits are delivered within company guidelines.

* Cosmetology license a plus.