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Retail Store Manager - Wauwatosa, WI

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POST DATE 8/12/2016
END DATE 10/11/2016

L'Oreal USA Wauwatosa, WI

Wauwatosa, WI
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)
High School Diploma or GED


Job Title: Store Manager

Division: Stores

Supervisor Title: District Mentor (District Manager)

Location: Within assigned store

FLSA: Non-Exempt

Job Summary

The Store Manager is responsible for providing excellent customer service, hiring, development of team members as well as merchandising and inventory control.

Job Responsibilities

* Hire, develop, coach and train a staff of 1-5 team members inclusive of Assistant Store Manager where applicable.

* Direct, train and supervise store team members in maintaining the highest level of presentation and visual standards consistent with the SalonCentric brand.

* Creates a hands-on supervision environment that emphasizes sales floor management, customer service and sales generation.

* Effectively communicate and enforce company policy and procedures.

* Maintaining sales and labor goals with effective and exceptional customer service, merchandising and team member management.

* Conduct cycle counts when needed or advised.

* Assist customers daily with product knowledge.

* Ring purchases for customers throughout the scheduled shift.

* Expediting shipments inclusive of replenishing stock on sales floor.

* Insure store cleanliness and organization.

* Makes daily bank deposits and/or insures they are deposited per company policy.

* Create weekly and bi-weekly schedules.

* Ensure protection of company assets by meeting or exceeding established shrinkage goals within the district.

* Attend and participate in sales and management training meetings and events as directed by management.

Experience and Competencies

* 1 to 3 years of retail management experience.

* High School degree or GED is required

* Demonstrated success in achieving selling and operational excellence by hiring, leading, motivating and developing effective store team members.

* Highly resourceful, flexible and ability to solve problems in a timely manner.

* Ability to operate a computerized cash register system, prior experience with SAP a plus.

* Ability to build and maintain relationships with all levels of management.

* Self-directed with excellent organizational and time management skills.

* Strong presentation, written and verbal communication skills

* Excellent organizational and project management skills

* Reliable transportation to insure bank deposits are delivered within company guidelines.

* Cosmetology license a plus.



L'Oreal USA, Inc. manufactures cosmetics for consumer and professional markets. It offers skincare, hair care, hair color, makeup, perfumes, and fragrance products. The company also provides skinceuticals, shampoos, and sun care products.

It offers its products through pharmacies, retail locations, and Internet, as well as through a network of suppliers. L'Oreal USA, Inc. was formerly known as Cosmair, Inc and changed its name to L'Oreal USA, Inc.