Retail Supervisor - ReqCode 4465

At REI we value our customers; we work hard to earn our reputation for quality and integrity every day. Our commitment remains the same as when we started out in 1938: to inspire, educate and outfit for a lifetime of outdoor adventure. Our Retail Stores seek committed, service-oriented individuals who are passionate about educating and outfitting customers with the products we sell. Typical positions in our Retail Stores include sales and cashier specialists, retail management, merchandise stockers and ski/bike technicians. We offer flexible schedules and opportunities for professional growth and development.

Join our Retail Team where you will find supportive leadership, a committed staff and an engaging work culture.

THE JOB:
As a RETAIL STORE SUPERVISOR, you will be a key member of the retail leadership team and will lead a team of retail staff members to increase sales, service, and membership conversions while maximizing store and department efficiency and effectiveness. Specific responsibilities include:
* Operate as a front line manager focused on executing store functions through staff members
* Lead a team of staff specialists to increase sales, level of service and membership conversions
* Help build and train a capable and talented team of sales/ product specialists and ensure development of the overall store team
* Maximize store/department efficiency
* Maximize schedule effectiveness and increase team productivity
* Develop top performers and consistently evaluate performance, providing coaching and direct feedback
* Implement visual merchandising standards
THE REQUIREMENTS:
* Successful supervisory work experience in a service industry preferably in a retail environment
* Demonstrated dynamic leadership skills with the ability to lead, motivate and develop future leaders
* Excellent problem-solving ability
* Effective communication skills
* Desire to advance within REI and be an active participant in your own development
* Proven organizational, time management and planning skills
* Commitment to outstanding customer service

THE PERKS:
At REI, we understand that benefits matter - we offer a competitive offering which includes:
- Comprehensive health and well-being programs
- A competitive bonus/ incentive program
- REI Retirement Plan
- Generous gear discount
- Paid time off
- Professional growth and development opportunities
AND
A work environment where RESPECT, INTEGRITY, and BALANCE are just a few of our fundamental values!

REI is proud to be an Equal Opportunity Employer.