Retirement Specialist III - part-time
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POST DATE 9/3/2016
END DATE 11/2/2016
Chickasaw Nation Industries
JOB DESCRIPTIONThe Retirement Specialist III (PT) supports the U.S. Census Bureau's (USCB) Human Resources Division (HRD) by providing retirement counseling services. This position works closely with employees and beneficiaries to assist them in understanding the Federal Employees Retirement System (FERS) and Civil Service Retirement System (CSRS) retirement plans. The Retirement Specialist must be able to effectively communicate and explain in a clear and concise manner the complicated nature of the Thrift Savings Plan (TSP), as well as compensation and retirement packages. This position must also be familiar with federal policies and regulations related to processing retirement requests.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following. Other duties may be assigned.
Responsible for the integration of CNI Core Competencies into daily functions, including: commitment to integrity, knowledge / quality of work, supporting financial goals of the company, initiative / motivation, cooperation / relationships, problem analysis / discretion, accomplishing goals through organization, positive oral / written communication skills, leadership abilities, commitment to Affirmative Action, reliability / dependability, flexibility and ownership / accountability of actions taken.
Provides in-depth counseling and advice concerning retirement and death benefits to employees. Tailors information to individual employee requirements. Ensures offered advice and guidance is compliant.
Consults with beneficiaries providing advice and information regarding benefit entitlements and preparation of claim documents for the following: the Civil Service Retirement System (CSRS); the Federal Employees Retirement System (FERS); the Thrift Savings Plan (TSP); the Federal Employees Government Life Insurance Program (FEGLI); the Federal Employees Health Benefits (FEHB) Program; the Federal Employees Dental and Vision Insurance Plan (FEDVIP); the Flexible Spending Account Program (FSAFEDS); and the Federal Long Term Care Insurance Program (FLTIP).
Determines timely and correct retirement calculations. Provides proper guidance, advice and calculation of various employee benefits-related issues. Develops proper and compliant retirement packages. Submits them to the Office of Personnel Management. Processes employee retirements, FERCCA cases, death claims, service credits, benefits, military buybacks, overpayments, and underpayments. Processes retirement and death actions in HR Connect. Conducts retirement seminars, as requested. Responsible for aiding in own self-development by being available and receptive to all training made available by the company. Plans daily activities within the guidelines of company policy, job description and supervisor's instruction in such a way as to maximize personal output. Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and co-workers. Will report any unsafe conditions and/or practices to the appropriate supervisor and human resources. Will immediately correct any unsafe conditions to the best of own ability.
Bachelor's degree in Human Resources or a related field of study and a minimum of fifteen (15) years relevant experience, or equivalent combination of education / experience. Must have at least ten years of experience in FERS & CSRS retirement plans counseling.
JOB SPECIFIC KNOWLEDGE / SKILLS / ABILITIES
Advanced knowledge of federal employee retirement benefits, including all aspects of FERS, CSRS and pension funds administration (i.e., eligibility requirements, regulations, benefits provisions and enrollment protocols)
Operational knowledge and skill in human resources administrative practices and systems
Ability to identify / analyze problems, conduct counseling, summarize information and make appropriate recommendations
Skilled proficiency using Microsoft Office (i.e., Outlook, Word, Excel, PowerPoint, Project, etc.)
Problem-solving skills with ability to identify and resolve issues in a timely manner
Excellent organization skills with adept ability to set and manage multiple priorities
Ability to be proactive, take initiative and accept accountability for assigned work functions
Detail-oriented with ability to skillfully assimilate, analyze and evaluate information and methods
Exceptional verbal and written communication skills
Excellent customer service skills with ability to apply good listening skills and to handle unusual or complex situations with a calm and focused approach
Ability to handle sensitive information with discretion and to maintain confidentiality
Ability to work both individually and in a team environment
CERTIFICATES, LICENSES, REGISTRATION
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.