Return to Work Specialist

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POST DATE 9/3/2016
END DATE 12/19/2016

MetaSense Inc. Lake Mary, FL

Lake Mary, FL
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #


POSITION: Return to Work Specialist

LOCATION: Lake Mary, FL 32746

DURATION:12 months contract to hire

SALARY: $60000/yr

Return To Work Specialist

PRIMARY PURPOSE: To negotiate, facilitate and monitor successful return to work of claimants within appropriate disability duration guidelines; to determine specific physical tolerances and vocational skills required for specific employment positions as requested by referral sources or employers; to assist case management staff with client competence decisions for individual positions; to contact employers to gather specific job site/employment information and prepare related reports documenting results; to assist with job site modification and/or obtaining adaptive equipment necessary; and to ensure medical, legal and accreditation standards are maintained.


* Determines objective, quantifiable, medically supported work restrictions for assigned claims.

* Facilitates return-to-work (RTW) efforts through negotiation with client, treatment provider and claimant; completes all vocational/RTW related jurisdictional or client directed documentation, notification or reporting; documents client contact in claim notes as per Sedgwick CMS standards; and assists case management staff in making decisions regarding client's competence for specific position.

* Adheres to medical and legal regulations and accreditation standards in written communication.

* Develops contacts with company managers to introduce program; represents client.

* Contacts employers to determine specific information regarding employment area (i.e. training/education needed, physical demands, wages and benefits, availability, etc); ascertains the specific physical tolerances and vocational skills needed for specific employment positions as requested by referral sources or employers; assists in modifying job sites or obtaining necessary adaptive equipment as needed; and communicates with co-workers regarding specific employment areas to apprise them of labor trends.

* Maintains regular contact with clients following placement, as per program guidelines; contacts involved individuals regarding progress on each case and makes suggestions as needed for changing rehabilitation plans.

* Works closely with team members to ensure smooth transition from medical case management into job placement.

* Prepares reports to document research results.

* Performs other tasks related to vocational evaluation and work adjustment training as needed.


* Performs other duties as assigned.

* Supports the organization's quality program(s).


Education & Licensing

Bachelor's degree preferred. Certified Rehabilitation Counselor (CRC) designation preferred.


Four (4) years of related experience or equivalent combination of education and experience required, including one (1) year of return-to-work or job accommodation experience OR four (4) years of claims management experience.

Skills & Knowledge

* Good working knowledge of return-to work or job accommodation procedures

* Good technical knowledge of claims management procedures

* Excellent oral and written communications, including presentation skills

* PC literate, including Microsoft Office products

* Analytical and interpretive skills

* Strong organizational skills

* Excellent interpersonal

* Excellent negotiation skills

* Ability to work in a team environment

* Ability to meet or exceed Performance Competencies