Revenue Analyst

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POST DATE 9/15/2016
END DATE 10/14/2016

The Westin Waltham Boston Hotel Waltham, MA

Waltham, MA
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)
Bachelors Degree


Revenue Analyst Company Starwood Hotels & Resorts Worldwide, Inc. is one of the leading hotel and leisure companies in the world with more than 1,300 properties in over 100 countries and over 180,000 employees at its owned and managed properties. Starwood is a fully integrated owner, operator and franchisor of hotels, resorts and residences under the renowned brands: St. Regis(R), The Luxury Collection(R), W(R), Westin(R), Le Méridien(R), Sheraton(R), Tribute Portfolio, Four Points(R) by Sheraton, Aloft(R), Element(R), along with an expanded partnership with Design Hotels. The Company also boasts one of the industrys leading loyalty programs, Starwood Preferred Guest (SPG(R)). Please visit for more information. Location Be Inspired! Be Westin! The Westin Waltham Boston Hotel is located just 15 miles from Boston and Logan International Airport. This mirrored landmark offers the ultimate in suburban charm. After undergoing a multi-million dollar renovation, our hotel is now an even better place to get back to your best self. Business travelers will find our location incredibly convenient with major corporate offices just one mile away. This Waltham hotel provides easy access to Concord, Lexington, and Cambridge as well as a variety of great things to do in Waltham. Department Sales & Marketing Job Description POSITION PURPOSE Maintain and enhance automation efforts in the Sales and Catering database, in order to increase daily productivity for sales, catering and convention services personnel. Accurately generate and process all reports that are communicated to Starwoods corporate offices. ESSENTIAL FUNCTIONS Prepare all monthly sales and catering reports, including but not limited to, SMARTS reports, revenue management, booking analysis and incentive calculation reports for individual and team production, submitting accurate reports in a timely manner. Distribute sales managers incentive calculation reports weekly for review, detailing production in each area of the plan, i.e., Peak and Non-Peak Revenue, Prospecting Activities and Team Hot Leads. Manage and administrate the Delphi database and group sales backlog to ensure data integrity for accurate reporting, including maintenance of security of confidential material stored in the Delphi database. Manage the Team Hot program at the hotel, including but not limited to, confirming the integrity and completeness of the information sent and received and verifying that incoming leads are appropriate for the hotel. Produce group reports used in the creation of the Strategic Sales Plan and assist in the analysis of these reports to determine appropriate sales and catering production goals. Manage all interfaces relating to the Delphi Sales and catering Systems, including but limited to, PMS interface, Ajenis Interface and Topline Prophet Interface. Coordinate input of historical data (group histories) to assure accuracy; conduct market research and evaluate the profitability, timeliness and desirability of group business. Augment sales office automation with the latest software upgrades in conjunction with the property systems department and Newmarket International, and coordinate training regarding software. Maintain property storage, archival and retrieval of backup material. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Starwood rules and regulations for the safe and effective operation of the hotels facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Additional duties as necessary and assigned. Requirements Education Bachelor's Degree required. Experience At least one year of sales system management or related analytical experience preferred. Prior hospitality experienced preferred. Grooming All employees must maintain a neat, clean and well-groomed appearance per Starwood standards. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.