Revenue Specialist, Revenue Management Consolidated Center (RMCC)

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POST DATE 9/12/2016
END DATE 10/12/2016

Hilton Hotels and Resorts Addison, TX

Addison, TX
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)


The Revenue Specialist will maximize room revenue and grow the RevPAR Index (market share) for each hotel in a portfolio of twelve to thirty (12 to 30) properties. The Revenue Specialist will be responsible for achieving three primary accomplishments: 1. building a trusting relationship with the hotel teams and other key revenue management stakeholders; 2. setting the appropriate Revenue Management strategy, including pricing, for all portfolio hotels; 3. aligning with the hotel teams and other key revenue management stakeholders on Revenue Management strategy and pricing. What will it be like to work for this Hilton Worldwide Brand? Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its thirteen global brands, which include Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton Hotels & Resorts, Canopy by Hilton, Curio - A Collection by Hilton, DoubleTree by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors(R). If you appreciate the impact global travel can have on the world and know how to offer an exceptional hospitality experience, you may be just the person we are looking for to work as a Hilton Worldwide Team Member. What will I be doing? The Revenue Specialist's goal will be to maximize room revenue and grow the RevPAR Index for each hotel in a portfolio of twelve to thirty (12 to 30) properties depending on the complexity of the market and services provided. Key Hotel Team Members with whom the Revenue Specialist will interact with will include the General Manager, Director of Sales, and Front Office Manager, as well as Regional Revenue Management Team Members, management company representatives, and other Commercial Services Team Members. The Revenue Specialist will report directly to the workgroup's Manager, Focus Service. Other key priorities are listed below: * Establish a rapport with the property teams and demonstrate an understanding of each hotel's market, unique goals and challenges * Conduct a daily strategy and pricing review for each hotel * Formulate a plan to improve hotel performance, communicate that plan to the hotel team, and implement the changes in relevant systems, including OnQ R&I, OnQ RM, and GRO * Send targeted daily communications describing relevant strategy and pricing changes * On a weekly basis, lead Revenue Management meetings, including discussions on future issues such as booking pace, performance statistics, and other hotel-specific goals * Effective written, verbal communication, and presentation skills * Excellent interpersonal skills that build trust and instill confidence in order to motivate and influence others * Absolute discretion and confidentiality regarding sensitive information * Strong problem solving and resolution skills * Must demonstrate the ability to effectively address any issue in collaboration with others Hilton World Wide Inc. is acting as an Employment Agency in relation to this vacancy.