Room Attendant Boardwalk Inn (FullTime)

Employees who are hired at Wild Dunes Resort will be verified through the federal E-Verify system.

OUR MISSION: Create memorable experiences for each and every one of our guests and, along the way, each other. We are a team that respects each other; a team that appreciates each of our strengths and weaknesses; and a team that works together to hold each other up during tough times and build on each others abilities at all times.

OUR SERVICE STANDARDS:

Greet All Guests
Use the Guests Name
Thank our Guests
Take Pride in your Appearance
Have Pride in your Surroundings
Maintain a Service Posture
Be Knowledgeable about the resort
Own the Situation
Use Proper Phone Etiquette
Anticipate Guests Needs
Escort the Guest

SUMMARY: The Boardwalk Inn Housekeeper is responsible for ensuring the standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service. The Boardwalk Inn Housekeeper must follow the required procedures for handling, cleaning, disposing, or moving of objectsmaterials andor the clean-up of blood, infectious materials, or body fluids containing blood in accordance with the OSHA Blood-borne Pathogen Standards. She will assist in maintain the AAA Four Diamond Standards.

The Boardwalk Inn Housekeeper will always conduct himherself in manner which supports the guiding principles of Destination Hotels & Resorts:

Acts with the highest ethical standards, treating others fairly & with respect.
Empower a diverse group of talented and prepared people.
Nurture lasting relationships with investors, customers and team members
Achieve optimum investment performance.
Focus on Continuous improvement of quality assets and services.
Consistently work to balance our lives and contribute positively to our communities.

The Boardwalk Inn Housekeeper shall strive to provide exceptional service to both internal and external guests at all times. She will be responsible for exemplifying the Wild Dunes Resort Culture as well as promoting Wild Dunes Resort as both the Destination and Employer of Choice!

ESSENTIAL JOB FUNCTIONS:
Maintains cleanliness of resort property. Cleans guest rooms and corridors.
Cleans and sanitizes all designated areas to Wild Dunes Resort standards
Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to on-duty supervisor
Acts with responsibility towards all company property, supplies and equipment
Changes soiled linens on beds and makes beds following the resort protocol
Keeps housekeeping caddy clean, stocked and orderly at all times
Dusts and polish furniture and equipment
Empties wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal
Replenishes supplies such as drinking glasses, linens, writing supplies, and bathroom linens
Dusts window blinds
Follows through on lost and found procedures. No articles shall be removed from occupied rooms. Absolute respect for guest property should always be exercised.
Washes windows, walls, ceilings, and woodwork, waxing and polishing as needed
Operates various mechanized cleaning equipment, such as vacuums, polishers, buffers, etc.
Clean wash basins, mirrors, commodes, tubs, and showers daily
Report any needed repairs immediately to supervisor (such as leaky faucets or toilets, loose tile, broken window panes, missing nuts or screws, beds needing repair, etc.)
Reports to work on time and according to posted schedule, maintains accurate time records and follows proper standards for issuance of rooms
Offers warm and sincere welcomefarewell for all guests of Wild Dunes Resort including use of guest name & good eye contact with each guest
Maintains an up to date working knowledge of all resort amenities as well as any special events
Interacts with resort staff in a p