Room Attendant

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POST DATE 9/13/2016
END DATE 10/10/2016

Kimpton Hotels & Restaurants Chicago, IL

Chicago, IL
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)


JOB PERFORMANCE STANDARDS TITLE: ROOM ATTENDANT REPORTS TO: ASSISTANT DIRECTOR OF HOUSEKEEPING PURPOSE: TO CLEAN AND STOCK GUESTROOMS TO ENSURE THE HOTEL ALLEGRO'S HIGH STANDARDS OF CLEANLINESS ARE MET RESPONSIBILITIES: MAINTAIN THE CLEANLINESS AND APPEARANCE OF THE HOTEL. PROVIDE GUESTS WITH QUALITY SERVICE IN A TIMELY AND FRIENDLY MANNER SPECIFIC DUTIES: * Clean, dust, wax, scrub, polish, vacuum and service guest rooms daily in accordance with hotel procedure * Greet any and all guests with a "Good Morning" (or afternoon, evening) * Replace linens on beds and replenish guest room supplies * Empty wastebaskets, clean and empty ashtrays * Provide necessary linen and amenities to guests in accordance with the guest room legend * Leave the guestroom in uniform arrangement and make sure door is locked and closed * Report any damages, hazards, repairs and strangers in assigned areas * Return any items found in guest rooms, hallways or back of the house to the Lost and Found * Responsible for all keys signed out for the shift * Arrive on time for scheduled shift * Quickly respond to guest requests in a timely and friendly manner * Visually inspect guestrooms for cleanliness and appearance and signify completion * Other duties as assigned by supervisor