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Room Attendant

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POST DATE 9/13/2016
END DATE 10/12/2016

The Westin Dallas Fort Worth Airport Irving, TX

Company
The Westin Dallas Fort Worth Airport
Job Classification
Full Time
Company Ref #
hc.36B50115168B7E30
AJE Ref #
576164219
Location
Irving, TX
Experience
Entry Level (0 - 2 years)
Job Type
Regular
Education
High School Diploma or GED

JOB DESCRIPTION

APPLY
Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management. Complies with all guest service basics such as uniforms, name tags and proper guest greeting. Knowledgeable on hotel facilities and services to assist guests as appropriate. Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner.Job Requirements High school education or related experience. Familiarity with hospitality industry practices preferred. Skills and Abilities: Ability to understand and provide friendly guest service. Ability to understand and comply with proper cleaning techniques, procedures and brand standards. Ability to operate a vacuum, mop and properly use cleaning equipment and supplies. Ability to timely complete assigned rooms, organize housekeeping cart, identify and investigate issues and resolve basic matters. Ability to follow an appropriate course of action based on policies and procedures. Ability to operate a clock radio, lamp, coffee maker, phone, TV and other guest room equipment. Attention to details with good organizational and efficient time management skills. Consistent professional attitude and behavior with effective listening and communication skills. Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient. Physical work is a primary part of job. Work is normally performed in an interior hotel environment with cleaning supplies, equipment and machines. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling and lifting up to 50 lbs. While performing job duties, the associate is required to speak, listen and write. The job requires close vision with or without corrective lenses. The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment criminal background screening. We are part of the E-Verify voluntary program. If you are interested in this position please feel free to contact me at bcabello@westindfwairport.com