Room Service

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POST DATE 8/18/2016
END DATE 1/3/2017

Omni Hotels & Resorts Austin, TX

Austin, TX
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)
High School Diploma or GED



To maintain the highest standards possible for the guest by insuring quick, efficient, and professional Room Service.


* Complete knowledge of service time, menu and specials

* Prepare, deliver and serve orders using Moments of Service

* Inquire if additional service is needed

* Responsible for each check

* Pick up trays and tables

* Responsible for set-up, delivery and presentation of amenities

* Must consult with supervisor on any food pick up difficulty

* Attend all designated staff meetings and training sessions

* Complete any tasks and side duties assigned by manager

* Responsible for maintenance and cleanliness of room service areas

* Aid guests in locating other areas of the hotel (walk them to the destination if possible)

* Adhere to cash handling standards

* Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets

* Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications


* Good communication skills both written and verbal

* Enthusiastic and friendly with a positive attitude

* Must have previous food and beverage experience in fine dining or hotel

* Room Service experience is preferred

* Must be able to work a flexible schedule including weekends and holidays

* Minimum high school diploma

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law. The following link provides more information regarding the Federal laws prohibiting discrimination in employment: