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Route Driver - Customer Service Representative

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POST DATE 9/16/2016
END DATE 11/16/2016

AmeriPride Services Grand Forks, ND

Company
AmeriPride Services
Job Classification
Full Time
Company Ref #
TN-16-0887-1194
AJE Ref #
576192552
Location
Grand Forks, ND
Job Type
Regular

JOB DESCRIPTION

APPLY
* Category: Transportation, General Labor, Supply Chain

* Location: Grand Forks, ND

* Employee Type: Full-Time

* Experience: Not Specified

* REQ Number: TN-16-0887



AmeriPride Services is seeking motivated and independent Customer Service Representative (CSR)s to join our dynamic workforce! In this client-facing role, you will execute all functions regarding the delivery and pickup of goods to and from customers. You will follow a daily route on which you will visit between 20 and 45 customers per day. Throughout your deliveries, you will work to promote AmeriPride, our core values and our products and services. Essentially, the Customer Service Rep will serve as the first line of customer contact - striving to retain and increase our existing Business-to-Business sales.



This position requires individuals who are able to assess our customers' ongoing needs. Therefore, you must be perceptive and observant as well as privy to the fundamental goals of every business you work with. If you are an outgoing, communicative and confident person with an entrepreneurial spirit and a safe driving record, then AmeriPride may be the right place for you to explore a fulfilling, challenging and lucrative career in Customer Service!

As a CSR for AmeriPride, you will ensure that all customer invoicing and inventory levels are accurate and up-to-date. Also, prior to each delivery day, you will review customer paperwork for special needs or considerations - identifying upsell opportunities and how to best position our products or services to meet the clients' needs.



Additional responsibilities for the Customer Service Representative include:

Organizing products in your vehicle

Reviewing customer inventories and storage areas upon each visit

Collecting product for laundering

Consistently building rapport and adding value through your delivery

Monitoring and seeking feedback from customers on perceived levels of service

Consulting customers on additional product options

Coordinating with CSMs and CSSs about creating solutions for current customers' needs and product gaps.

Quality workmanship, teamwork and regular attendance are essential in these roles.



AmeriPride Services offers competitive compensation and benefit packages.



Join Us.



For more information, please visit www.AmeriPride.com



AmeriPride Services, Inc., a nationally recognized leader in the uniform rental industry, has been delivering exceptional service to all of our customers since 1889. Today, AmeriPride is still owned and actively managed by the founding family. We have grown into a multi-national organization operating 196 production facilities and service centers throughout the United States and Canada. Over 200,000 customers experience AmeriPride every week.



AmeriPride Services Inc. is one of North America's elite providers in branded identity apparel and facilities services programs. AmeriPride develops customized uniform and facility services programs for our customers that will enhance their employees' image, provide brand identity apparel and products, and promote the safety of their employees and clients through a full portfolio on innovative products and services.



As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, and veteran or disability status. Requirements Must be 21 years old

High school diploma or GED

Proven record of functional work experience

Minimum 1 year of previous delivery or route sales experience, desired

Excellent driving record

Lifting Ability: up to 75 pounds

Push and Pull ability (with assistance): up to 300 pounds

Ability to work 8-10 hours per day

Hold and maintain DOT certification

Bilingual (Spanish and/or French), a plus

Having good communication, writing and math skills

Additional Benefits

Varies by location and union membership