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Route Supervisor

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POST DATE 9/16/2016
END DATE 11/17/2016

Advanced Disposal Services Wisconsin Rapids, WI

Company
Advanced Disposal Services
Job Classification
Full Time
Company Ref #
5000140598706
AJE Ref #
576192065
Location
Wisconsin Rapids, WI
Experience
Mid-Career (2 - 15 years)
Job Type
Regular
Education
High School Diploma or GED

JOB DESCRIPTION

POSITION SUMMARY:

Direct the activities of drivers and helpers in order to provide safe, effective and courteous waste collection service to customers. The Route Supervisor is the first line supervisor responsible for the productivity of the collection crews

PRIMARY DUTIES AND RESPONSIBILITIES:

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.


* Hire and supervise drivers and helpers through scheduling their routes, implementing corrective action and managing other related issues
* Plan routes and schedule drivers and helpers to provide the most efficient service to customers. Resolve missed pick-ups and/or schedule additional pick-ups
* As the field representative, respond effectively and courteously to customer inquiries, special requests and/or complaints. May also interact with city, state or municipal government employees
* Perform route audits to ensure safe and efficient procedures are followed and to identify possible training needs. Complete employee I-Cares and discuss results with drivers and helpers
* Develop work schedules to match staffing levels, make work assignments and monitor progress to improve work process efficiency. May also plan routes to provide the most efficient service to customers while managing labor hours and disposal tons
* Respond to driver reports of problem pick-ups such as unsafe conditions or potential hazardous material
* Coordinate with Accounts Receivable, Customer Service and Sales departments to address concerns and/or changes in customer service. Coordinate with the Maintenance department to address concerns and/or changes to vehicle repairs
* Responsible for the timely communication, correction and follow up of customer service related issues
* Approve time sheets and completed route sheets for pay calculations. Maintain and review logs for DOT hours worked and other required records
* Maintain adherence to Company policy in regards to operations and safety issues
* May assist in investigation of accidents, injuries or property damage claims
* May be required to drive route vehicles in order to cover shortages in staff or missed pick-ups

KNOWLEDGE, SKILLS AND ABILITIES:


* Ability to communicate effectively with all levels of personnel, customers and vendors
* Good written and verbal communication skills
* Knowledge of DOT, OSHA and other regulations related to commercial driving and waste collection

MINIMUM REQUIREMENTS:

Education: High School Diploma, GED and/or equivalent work experience

Years of Experience: Minimum two years of related Waste, distribution or transportation industry experience desired but not essential. Experience as a commercial driver, customer service representative or dispatch clerk is preferred. An equivalent combination of education, experience and certification may be considered.Minimum two years distribution or transportation experience

Certifications: Valid Class A or B CDL with air brakes endorsement. OSHA training certificate is a plus. Must meet all regulatory requirements to qualify to operate equipment supervised

MACHINES, TOOLS, EQUIPMENT AND SOFTWARE USED:


* Usual office equipment including calculator, copier, telephone, fax machine and computer
* Microsoft Office applications such as Word, Excel and Outlook
* Company systems applications including Trux
* All types of waste collection trucks

WORK ENVIRONMENT:


* Occasional exposure to extreme weather conditions
* May be exposed to chemicals, solvents and other refuse in and around trucks
* Other risks associated with working around machines, tools, and trucks

TYPICAL PHYSICAL DEMANDS:


* Ability to safely operate all types of trucks
* Ability to organize various office systems through adjusting, connecting, lifting, pulling, pushing, bending or folding for the purpose of proper records development and/or management
* Ability to use a computer and related devices, such as keyboard or mouse or other related equipment, throughout the workday while seated at a desk or workstation



This job description is not a contract and does not affect the at-will nature of your employment relationship with Advanced Disposal. Furthermore, this job description is not intended to be all-inclusive and does not and cannot address every responsibility or duty you may be expected to perform during your employment. Advanced Disposal reserves the right to modify or amend this job description at its discretion, without prior notice.



All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled