SAP SuccessFactors Cloud Broker

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POST DATE 8/19/2016
END DATE 10/21/2016

MilliporeSigma Billerica, MA

Billerica, MA
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)


Worldwide 50.000 Merck employees are using SAP/SuccessFactors for HR matters. Merck is operating the global Talent Management life-cycle processes (Recruiting, Goals and Performance, Learning and Development, Compensation and variable Pay, Career Development) based on this SaaS platform.

Based on your best practice knowhow of SAP/SuccessFactors and your profound HR process skills you as platform Cloud Broker will serve the Merck global user base. For the productive key user community and our global HR department you will acts as the single point of contact in context of the management and evolution of our strategic global HR SaaS platform. In close collaboration with the business function you will coordinate software releases and application changes. Based on your well established relation with SAP as SaaS application provider and moreover with peer companies you will care for the strategic development of the application closely aligned to strategic focus of HR and Merck HR. Influencing product development through customer sounding boards and peer groups is only one of the respective activities in this context.

In terms of the operation of the Merck SuccessFactors platform you will ensure and be responsible for a superior application service. You will manage the external provider for Application Management Services based regular performance reviews and continuous improvements of the process. One of your very early responsibilities will the design and set-up of the relation with the external application management service provider.

Your profile and skills

6 - 8 years work experiences in consulting / IT / HR business

University degree or a comparable graduation in Business Administration / Economics / Business Engineering / Business Information

Deep and comprehensive knowhow of the SAP/SuccessFactors software

Deep and comprehensive HR process knowhow, especially Talent Management

Show professional and confident behavior towards the customer, business partners and colleagues

Proven experiences in international and global business context

Strategic thinking, planning and problem solving

Team and collaboration orientation

Strong written and oral communication skills in English

EMD Millipore: MilliporeSigma is the North American life science brand of Merck KGaA, Darmstadt, Germany a leading science and technology company. It offers a broad range of innovative products and services to biotech and pharmaceutical drug therapies businesses. Through dedicated collaboration with the scientific and engineering communities, and as one of the top three R&D investors in the life science tools industry, the brand serves as a strategic partner to customers and helps advance the promise of life science.

The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to his/her Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because he/she made a good faith report of discrimination.


Millipore Corporation (Millipore) is a life science company. The Company provides products and services that help its academic, biotechnology and pharmaceutical customers advance their research, development and production In August 2009, the Company acquired BioAnaLab, a European-based services provider that specializes in the analysis of biologic drugs and vaccines.