SENIOR PROJECT MANAGER / 40 HOURS / DAY / BWH RADIATION ONCOLOGY
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POST DATE 9/16/2016
END DATE 10/8/2016
Brigham & Women's Hospital(BWH)
JOB DESCRIPTIONGENERAL SUMMARY/OVERVIEW STATEMENT:
The Department of Radiation Oncology (RO) is comprised of two hospital departments and one physician group, Brigham and Womens Hospital (BWH), Dana-Farber Cancer Institute (DFCI), and the Brigham and Womens Physician Organization (BWPO). The Department has operations on both campuses at the BWH and DFCI. The Department is also responsible for the technical and professional operations for Radiation Oncology at the DFBWCC at Milford Regional Medical Center (in Milford), the DFBWCC in clinical affiliation with South Shore Hospital (in Weymouth), the professional operations at Saint Annes Hospital (in Fall River and Dartmouth), and Brigham and Womens / Sturdy Memorial Radiation Oncology Center (in Mansfield). The departments have combined gross revenue of $400M (Hospital and BWPO budgets). The combined departments include 44 physicians and over 210 support staff.
Under the guidance of the Executive Director, the Senior Project Managers major responsibilities include (1) supporting comprehensive project management deliverables and timelines (2) analyzing and organizing qualitative and quantitative clinical, financial, operational, and administrative data (3) supporting various quality assurance, performance measures, process improvement plans, strategic planning and analysis, and projects, and (4) develops reports that will help monitor and track project progress and outcomes.
Radiation Oncology has many initiatives involving departmental operations, but is experiencing extensive growth in network development (including national and international affiliations).
PRINCIPAL DUTIES AND RESPONSIBILITIES:
1. Works closely with the Executive Director and Clinical Director on identified projects.
2. Creates, and maintains project work plans and revises as appropriate to meet the changing needs and requirements of the various initiatives, including but not limited to, identifying, documenting, and scheduling project deliverables, milestones, and required tasks, and communicates this information to the clinical and administrative team as needed.
3. Assists with project logistics such as meeting schedules, agenda development, production and distribution of meeting materials and preparation of required reports on project status and activities. Assures that project activities are managed consistent with project plans and may execute certain tasks from the plans. Makes effective recommendations to address any barriers or obstacles to achieving project goals. Maintains all relevant project documentation.
4. Assists in establishing multi-disciplinary teams for improvement projects, including, but not limited to, data capture and analysis, benchmarking, team facilitation, current-to-redesign state documentation, qualitative metrics, redesign implementation and evaluation.
5. Analyzes and develops tracking and feedback systems based on the Departments strategic goals, which include, without limitation, quality and safety, patient access, patient satisfaction, performance improvement, performance benchmarking and financial strength.
6. Assists with projects that encompass all activities of the ambulatory and development areas, including, operations, revenue, process improvements, process development, and business planning/market analysis.
7. Assist in the management of performance improvement initiatives and benchmarking reporting.
8. Works with team leaders to effectively transition assigned project results to the operational process owners at the time of project closure, including assisting in the development of a feasible plan to spread and sustain the improvements. Develops measurement and analytic strategies to monitor the outcomes of assigned projects over time and develops ongoing communication plans. Monitors project outcomes for continuous learning and improvement opportunities.
9. Ensures project requirements are achieved in a timely fashion and within guidelines.
10. Collects, organizes, and summarizes materials for presentation to various audiences. Assists the management team in presentation or meeting preparation.
11. Identify problems and opportunities for system and/or process improvements
12. Attend Radiation Oncology Clinical Operations and other committee meetings as needed.
11. Maintain relationships with practice leadership to ensure a thorough understanding of operational issues that affect the ambulatory practices.
12. Support provider and support staff educational initiatives related to revenue capture and regulatory compliance.
13. Identify, evaluate and recommend changes in processes and procedures that will contribute to improved patient care.
14. Pursue initiatives to expand and enhance revenue-reporting capabilities and improve efficiency across the BWPO, BWH, DFCI and Network sites.
15. Design, develop and maintain appropriate reports and data summaries for BWPO, BWH, DFCI and network sites related to daily activities, or for future planning.
16. Assist with the coordination and the implementation of building any new network sites.
1. Bachelors degree in a related field required. Masters preferred, preferably business, public or health management.
2. Minimum of 3 years experience in the healthcare environment. Experience in Radiation Oncology is a plus.
3. Minimum of 3-5 years experience leading complex projects and teams
4. Experience with data collection, analysis, report formatting, as well as oral and written presentation of analysis.
5. Demonstrated experience in quality measurement and project management.
6. Experience with project planning including the development of project plans and timelines.
7. Proven organizational and analytical skills.
8. Exceptional judgment and discretion in interacting with physicians and senior management on sensitive political and confidential issues.
9. Proficiency in applications including, Word, Excel PowerPoint, Access and other data management systems required.
10. Knowledge or familiarity of healthcare systems, physician practices, and electronic health records is desirable
1. Excellent communication and organizational skills, both written and oral.
2. Exceptional analytic and data management analytic skills.
3. Experience in working with clinical, operational, financial and other healthcare data, preferred
4. Ability to manage multiple projects simultaneously, set priorities, work independently, and collaborate with team members.
5. Proven problem-solver with ability to multi-task.
6. Ability to effectively respond to time sensitive issues.
7. Requires ability to work effectively with physician, nursing, secretarial and ancillary staff.
8. Initiative and ability to work independently as well as collaboratively at all levels of the organization.
Knowledge and application of financial variance, profit and loss, reimbursement, business trends, and business planning models, and budgeting is preferred.
Brigham and Womens Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, genetic information, military service, or other protected status.
Brigham and Womens Hospital I CARE Standards
The I CARE Standards guide me in my interactions with patients, family members, visitors, colleagues, and neighbors in my workplace and surrounding community to optimize the Brigham experience and help fulfill my role in our mission of providing seamless, high quality patient and family